Verified traveler
January 1, 2024
Overall, I’d say I had a pretty good experience at the Senator Resort. I would say that the staff was extremely helpful and accommodating. The first night I was there there was a chemical like odor in my room, I guess from the cleaning products, but I knew I would not be able to stay in there. When I bought the issue up to customer service, they immediately put me in another room – a nicer room might I add, definitely an upgrade. There was a lot of entertainment the staff hosted games and activities for the guests. I went during the Christmas holidays so they turned it up a notch and the dinner display for Christmas was incredible. There are a lot of shops at the resort for personal items, souvenirs,etc. Everything that you need it was right there at the resort. They had multiple pools on site as well as it was a beachfront property. I would say my main complaint was the food. The taste was mediocre, and they served the same food every day, with the exception of Christmas Eve and Christmas day, where they put out an elaborate spread. On a couple of occasions, I saw hair in the food dirty dishes and lots of flies! The pizza taste like cardboard and the steakhouse was very disappointing. However, the hibachi restaurant was a hit! The food there was delicious.