V177 Departamento 503

Disappointing I usually stay at the Pinnacle nearby, but decided to give this place a try since it was closer to the beach and the price was right. Having to check in/out at a different location is a needless hassle, since there’s a lobby office at V177, as well as round the clock security (it seems like the keys could have been left with them). The building itself is relatively new, in a good location, and the rooftop pool has a beautiful, unobstructed view. The room was reasonably clean and large, though a bit odd: the windows on either side of the bed open right out onto the hallway, meaning you have to keep the shades lowered the whole time for any privacy. The bed was thin and hard, with linens that felt old and worn and only a couple of pillows and a very light coverlet. Toiletries were minimal, and the kitchen was equipped with mismatched dishware and silverware that was laughably cheap. Since there’s no staff to deal with the unit on site, any issue you have has to be handled via the office at a hotel several blocks away - meaning it can be a long wait if you’re trying to get something fixed (e.g., my room safe didn’t have any instructions and I apparently locked it incorrectly, meaning I couldn’t access anything in it until someone could come and unlock it the next day). Though the room was on the 5th floor, the view wasn’t much to speak of - it overlooked some scruffy buildings and a construction site. It’s not awful, nor a bad value for the money. But I doubt I'll be back.

This complex is very quiet, safe, modern and clean. It is a great location for accessing restaurants, the beach, and the exciting vibe of the romantic zone in Puerto Vallarta. The owners, managers, and cleaning staff of this condo were always available, friendly and helpful during our stay.The apartment was fully equipped, and had lots of storage space. We would definitely stay here again in the future.

There was construction right off our balcony. Check in was a pain. Picking up and dropping off keys required two taxi rides. The bed is really hard and the cutlery was awfull.

Property was just how we remembered from the first time we stayed. The property is very clean and secure. Rooftop pool area is very nice. The unit is smaller and clean. Needs some lightbulbs replaced and toilet seat fixed. Washer can not hold very much or will not drain out. Other than that its a great place to stay!

Beautiful Property/Terrible Check-in/out Situation To review this property, you must rate the check in/out process differently from the condo/building itself. The check in/out process is super inconvenient. I would give it a 2/10. You must get your keys from another hotel that is eight blocks away (0.4 miles). This is not a “short walk” as it is stated. Dragging your luggage through the streets is not ideal. We got to the hotel at 11:30 am to check-in and was told our room would be ready at 1:30pm. That was as expected since check in was at 2:00pm. When we returned at 1:30 we were then told it wouldn’t be ready until 3:00pm. We also had to put down 500 pesos as a refundable deposit for the keys. As you can imagine, you need to return to this hotel at the end of your stay to turn in your keys and get your deposit. Luckily on our way to the airport, we got our Uber driver to make a stop so we could drop off the keys. It’s just one extra step that makes this stay undesirable. There is no contactless check-in or check-out as stated. The condo/building was quite nice. I would give it a 9/10. The pool on the rooftop has amazing views. And the location is great … close to the beach and many good restaurants and bars. I would stay here again only if they restructured their check-in and check-out so that you do not have to do it at another location.

Awesome location, quiet, great rooftop pool&deck, building well maintained- only complaint is that it was advertised as daily housekeeping and the suite was cleaned 3 times in 10 days