Comfort Inn Puerto Vallarta

Good place near the marina, very clean!!! UuThe pool was very cold tho! The restaurant needs better service, they delay a lot!

I tough never put a bad review on this hotel since I been visiting and staying for almost 8 years , unfortunately this time I was the worst time of my entire visits to there ,before everyone I was courteous and always willing to help , this time was horrible from the front desk to the restaurant manager, in 2 times I was Denny service just because the rules change, I know each company has rules but you can be flexible, the restauran was completely full so I was no tables left I was for a cup so I can take just a little yogurt to my room (remember I was no tables and chairs available) and the “kitchen manager” he was making sure I know he was.he denied also I went to front desk (assuming they have customer service skills) and expose the situation and the front desk/reception manager say sue can do nothing even know the restaurant was full and I was no place to sit , second my family arrived to visit me and was denied the entry even they say it was in my room and coming for some items. We decide to extend our departure time from 12 to 4 pm (our flight got delayed) we pay for that (I forgot to mention that I have 2 rooms rented) and exactly at 4pm no a minute more no a minute less, I receive a call from front desk when I was exiting my room I answer and they just telling me , do you know your check out is a 4 pm right ? That practically kill le because I know I was at that time , so practically all other staff (housekeeping and maintenance they recognize me and was wonderful.

LA EXPERIENCIA QUE YO TUVE FUE MUY BUENA MUY LIMPIA LA HABITACION CUIDAN EL MEDIO AMBIENTE Y MUCHA ACCESIBILIDAD

The convenience about this hotel is that there is a computer desk accessible for the tourist, at night no staff speaks english but in the day you have a marvelous staff of the name of Martin that speaks french very well and english too so as few of them. The breakfast is not so good it seams like the hotel is cutting on the menu no meet as bacon or ham and the vegetables offered are too too spicy.

First room, really severe mold odor. They moved us to smaller room, it was ok. Internet ******. Staff was excellent tho.

Double beds are too small and uncomfortable. 4 people in a room but 2 towels, no wash clothes. Floors are dirty.

The kitchen was chaotic but it was a holiday. Everything else was what I expected. Comfortable, clean, near everything