Secrets Vallarta Bay

Food was a bit hit miss in general it was good. I found the noise level difficult to cope with.

The resort was clean, well maintained and the rooms were great but what makes this resort so amazing is the staff. They make you feel like you are at home.

Carlos and Daniel brother were excellent pool service attendants ! The restaurant staff were great . Entertainment was very poor except new year eve that was outstanding. Location of property is great but room could use a refresher and pillow more confortable . Food at pool is the same every days , wish more option . Entertainment at pool is poor and practically none at night. Restaurants option is ok Watch out for the free coupon at check in , fine print for eligibility after the fact . The only restaurant with a view is for preferred members only.

While the resort has many attractive features, several issues significantly detracted from our overall experience. Daytime poolside music was excessively loud, making it difficult to relax and enjoy the otherwise beautiful surroundings. In the evenings, entertainment between the neighboring Secrets and Dreams resorts was poorly coordinated. Because the venues are so close together, overlapping events—such as karaoke at one resort and a DJ at the other—created a noisy, chaotic environment rather than enjoyable nightlife. Most disappointing was the aggressive promotion of Hyatt membership programs. Staff repeatedly approached us with sales pitches, often disguised as offers for discounts or resort benefits. These interactions felt intrusive and inappropriate for a premium, all-inclusive vacation, especially when they began shortly after arrival. Guests should be able to enjoy their stay without feeling pressured into sales conversations. Although the resort is visually appealing and well-maintained, the constant noise and persistent sales tactics negatively impacted the sense of relaxation and would make us reconsider returning in the future.

Beautiful resort! Amazing food! Excellent staff! Gracias a Adrian, Pedro, April, Alfonso, Edgar, Israel y todos los otros xoxoxo De Lisa y Jacinta - tus amigas de Canada 🇨🇦❤️

Room was spacious with a great view of the ocean, staff was very attentive and helpful, a great place to stay and relax!

Food was really good, staff was friendly and the overall atmosphere was nice. The only complaints were the staff seemed to always be trying to enter the room. Several times (even after housekeeping had come for the day), they would knock and try to enter. Woke us up a few times. Also, the walls/floors are thin, so you can hear things moving around and it's hard to sleep.

Well got caught up with FAA grounding flights so I called secrets. Just so you know they tell you not their problem so you lose a night. Many issues with room, showere door wouldn’t close or drain etc. they get very pushy wanting to sell you their Membership which is a timeshare. Building manager at preferred club didn’t like the fact that I didn’t want to spend a 1/2 day being hounded. It’s a Hyatt but the don’t recognize your status. Most likely will never return. Wait staff was very good especially Hugo

The speciality restaurants (Italian &French) were very good but the others needed some improvement. The property needs some upgrades to keep it at the high standard it used to be.