Las Palmas by the Sea All Inclusive

We arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste

So this hotel was definitely family friendly, so great for families. Not so much for single solo guests/travelers. I definitely loved the cleanliness of the hotel and the free drinks (all inclusive) at the bar. Also, how helpful and friendly the staff was. Furthermore, I do have some complaints, the rooms were not so private. I could hear everything in the next room, it kept me up some nights. Second, the buffet food wasn't that good, lacked lots of flavor and not much of a variety, felt like I was eating the same food over and over. The last thing would be how outdated the room was, the thermostat was hard to figure out and the room didn't have enough blankets. Because at some nights, it got extremely cold in the room. Rooms need a Do Not Disturb signs too.

I really hoped reviews were wrong but unfortunately they are not. Food was not good. Omelettes, pancakes and paninis were good but the buffet was slop . This resort cuts far to many corners on service, nothing from the bar before 11am so no mimosas at breakfast

I am a single senior so i wish they'd put me near the adult pool, but instead over the children's pool. I'll know better next time. Otherwise I found the staff wonderful, the food very good and I will return.

The place is worn down. Very old to be honest I didnt feel comfortable. The only thing is the location is good. You can walking distance to restaurants or get a taxi to other places. But the hotel itself not worth the price. The food was nasty too.

Not enough smoke pits we all ways fiting to have a smoke, the stuff was excellent, the management not so much very snobs, no communication or peaple skills, so everyone sad the same thing