Hotel Portonovo Plaza Malecon

I love this hotel , and have stayed there before. It’s minutes walk from malecon. Staff are welcoming, rooms are clean and modern. Breakfast is lovely. Was disappointed that pool area was under refurb, and the outdoor space where breakfast would be. But these things happen.. maintenance needs to be done . Lovely comfy beds . Definitely would stay again .

Things were good

Very convenient location walking distance to many restaurants,stores,& Malecon.only issue was T.V.

Monica, front desk is the best! There is beautiful beach around the corner, and Malecon steps away. Definitely my favourite place to stay!!!!! :)

1. The room was in terrible shape. We had awful water pressure in the shower with almost no hot water. The shower leaked badly...all over the bathroom floor. 2. The room safe was broken so we were unable to secure our valuables in the room. 3. The selection of food in the breakfast buffet should have been better. You should add scrambled eggs, toast, home fries, sausage or bacon, a selection of pastries, fresh fruit, and a selection of cereal. The selection of food in the buffet was geared more toward Mexican guests and not toward American or Canadian guests. 4. The air conditioning unit should have adjustable vents so it wouldn't be blowing cold air on guests when they are in bed trying to sleep. 5. The ceiling fan did not work. We would have turned off the AC and used the fan overnight if it had. 6. The only good things we can say about the room is that the bed was comfortable and we liked the location. Unfortunately, because of all the negative things listed above, we will not be returning to the Hotel Portonovo.

We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.

The room was clean and quite. The beds were comfortable and the location was good. The staff were friendly and helpful. We were very satisfied with our one night visit.