Dein Haus Hotel y Departamentos

The most German thing about Dein Haus is the name. The rest is very Chilean, both in a good and a less good way. The view from our decent but somewhat bare room down to the lake is excellent. Wifi works great, breakfast is certainly satisfying without being memorable. There is free parking on site. The curtains, on the other hand, are troublesome to deal with, a closet door scrapes noisily against the floor, and the bathroom is so small that you almost have to back into it. The staff are polite but not affectionate. The distance to the center with all the restaurants is over 1 km, which will deter some from walking - but we got used to it during our 3 nights here and actually ended up enjoying a bit of exercise after dinner.

Stayed here for three nights in January. The room was very basic with a view of the bin area. We arrived early after the overnight bus from Santiago and they allowed us to store our cases until check in. We went for a walk round the town and when we returned for check in the receptionist could not find the keys for the cupboard they were locked in. She eventually found them (in between taking phone calls). She was not very welcoming at all, did not tell us anything about the hotel just breakfast time. The room was very basic - two beds, a shelf in between the beds, a chair and two plugs in the bedroom (one for the bedside light) - we had to lay our cases on the floor and use them as low tables for necessities. There was one window that opened and it was an inaccessible skylight which we had to climb on a chair to shut the blind. Breakfast was OK but we were not made aware that we could order eggs if we wanted them until the last day (after we had finished our breakfast). We were on the first floor and this was accessed via a wooden staircase with a spiral in it - we had to carry our suitcases up as there was no working lift (though there was what looked like a lift there) being older ladies we found this very difficult. The stairs quite often had bits of water on them which was a hazard. We looked out at the "swimming pool" it was very small and we could only see two sunbeds. In summary I would suggest you research other hotels in Puerto Varas as I am sure there must be others for around the same price that are more welcoming and homely and closer to the town.