Wow where to start. Please avoid this place at all costs. We booked this place for 4 nights whilst traveling through Malaysia. We got engaged just a few days before and couldn't wait. On arrival we were shown to our room and it was absolutely disgusting. Mouse/rat droppings above mirror and cupboard, the ceiling paint was flaking off onto the floor and bed constantly, the floor was filthy and broken in places, the lampshades where so dusty and it was just one of the filthiest places we stayed during our month away. Even the beach area is covered with litter and it looks like a hurricane has just hit, such a shame as the oustanding beauty of the island is not reflected at all in this accommodation and site. We managed after a while back and forth to get the owner the agree to a refund (or so we thought) we have been back in the uk for a week now and they have stopped replying to my emails. *********** tell me the hotel is responsible for all refunds and they tell me there manager is on holiday and they will sort it out when she is back. Now they have changed there story and say that *********** will have to make the refund. Avoid at all costs please guys! Save your money and stay at Tuna bay instead which is where we went after we cancelled our booking on the first day!