Guest User
November 27, 2023
Bad reviews, only the worst, no worse. This is the worst experience I have had in N hotels at home and abroad in decades. It really affected my mood and I will not go there again. We checked in at around 4:00 in the afternoon and got the room at nearly 5 o'clock. When we went in, we found that the sewer in the bathroom smelled very bad. We asked to change rooms and were told that there was no room. I had to open the window to ventilate, but it was too noisy near the highway. Because I was tired from running around all day, I wanted to wash my feet and go to bed. Then I went to the bathroom and found that the bathroom was smelly after closing the door for a while, so I had to run. I went to the lobby and asked to change rooms again. I got the same reply that there was no room available, but at one point I was told to find someone to flush the water, and then I was told to ask a technician to clear the sewer. I went to ask the front desk again until after 7 o'clock, and the answer was that I couldn't find the master... but the problem was not solved. I was so angry that I almost fainted and said I wanted to refund my money and find another hotel. Then the front desk lady pretended to make a phone call... It wasn't until nearly 8 o'clock that she helped us change rooms.
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