Lamkamting
February 17, 2024
I have never experienced such a bad hotel and poor hotel service.
1. The hygiene is extremely poor and the service is extremely bad:
Our family booked two rooms, and the bathroom door in one of the rooms had a lot of blood stains. We informed the waiter to clean it up, but his attitude was lazy and he kept evading it. It was only handled after we reported it to the front desk. This also led to revenge against us later (see point 3)
2. Things stolen by hotel attendants:
After we checked out, we discovered that one of our boxes of famous teas and a box of imported eye cream had been stolen! ! No one can enter the room except the waiter! !
3. Malicious revenge by the hotel waiter:
On the last day of our stay, we left the room at 12 o'clock in the morning and came back around 9 o'clock in the evening. When I came back, there was a strong smell of cigarette smoke as soon as I entered the door! Later, a cigarette butt was found in the bathroom. We immediately reported the situation to the front desk and they checked the surveillance and said that only the waiter had entered our room and no one else. Isn't it rare that the waiter was smoking in our room? Isn't it a ghost? We are all elders and children, and no one smokes! This makes us feel even more chilled. This is a very obvious revenge! If the waiter was in our room just to smoke, he would not intentionally leave cigarette butts and would clean them up. But now deliberately leaving cigarette butts is a very obvious provocation and revenge. We called the front desk but got no answer.
I will never stay at this hotel again! ! !
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