Hotels near Indigenous Eyes Ecological Reserve, Punta Cana

The hotel is near Jambo and Coco Bongo and it is convenient. The hotel itself is clean but the rooms are poorly washed towels, lots of hair and it is unpleasant. I stayed with a dog and asked for a $35 extra charge for it. Particularly unpleasant to communicate with manager Rafael. He is too concerned ****** and angry with all single girls tourists and me including . After that you want to leave here soon. Dear hotel management / take action on this manager

I had a wonderful experience at Caribe Deluxe Princess. Traveling solo felt easy thanks to the warm and welcoming staff and animation team. A special thank you to Eunice for her kindness and positive energy and Xavier from the animation team for keeping things fun. Also Belkys, who cleaned my room and was incredibly sweet. The resort is beautiful and well maintained, with a great evening atmosphere in the lobby. The buffet was good, and while some items were repetitive, the options were plenty. I also tried the Dominican à la carte restaurant, which I really enjoyed. The beach and the sunrise were absolutely spectacular. Overall, a great stay from start to finish and I would definitely return. Thank you ❤️

Honestly, I had underestimated this accommodation because of the rate, but yes, I was wrong. The cleanliness is incredible, absolutely spotless, and the customer service is just as good. From the moment I arrived, the attention from Yajaira, the staff at the adults-only bar, and the snack bar made my solo trip delightful. And what can I say, I got to enjoy a spectacular beach... If you're used to trips with a gourmet dining experience, this isn't your place, but otherwise, it was very good. 💫

My first all inclusive experience and it was beyond my expectation. I had a swim out room and was part of the preferred club, with a personal butler and food concierge to cater for halal food. The resort was beautiful with many pools, a serene beach and a lazy river! So many restaurants to choose from plus a buffet for breakfast, lunch and dinner. I spent the entire time at the resort with no need for any excursions. There were nightly entertainment, unlimited snacks and drinks [non-alcoholic for me] and twice daily house keeping. Overall, I would stay again for the food [taste, variety and service], amenities [lazy river!] and hospitality [friendly staff].  PS: You will also have access to all amenities of BREATHLESS, the adults only side.

Incredible hotel! Very good food options as well as entertainment, the only bad thing was that they didn't clean our room one day

Costa Love Hotel Aeropuerto Puj was a wonderful experience. The owner is incredibly helpful, welcoming, and goes above and beyond to make guests feel comfortable. The hotel is conveniently located just 15–20 minutes from the airport. The breakfast was delicious, with a great variety of options, and the swimming pool was the perfect place to relax after a long wait at the airport. A great bonus is that the hotel offers airport pick-up service and car arrangements — you only need to inform the owner. Small suggestion: This airport pick-up/dropoff service should be advertised more clearly or included in the booking information, as many guests may not know it is available. I highly recommend this hotel for its location, hospitality, and excellent service. I would definitely stay again!

This is a large hotel complex where accommodation is spread out over a very wide area in separate residential buildings/villas. There's a tram/golf cart service within the complex, which in theory is great, but in practice, the system is annoying: the carts wait at the end of the line until they're full, meaning you often can't get on if you're picked up along the way. Sometimes several carts would be queuing up. The rooms were mostly clean. I stayed in two different rooms myself. However, the shower water pressure was weak, and on a few mornings, only lukewarm water was available. One morning, pressure washing started in the pool area around 6:00-6:30 AM, which isn't exactly pleasant when you're trying to sleep. The food is generally 3/5 quality. Not gourmet, but not a disaster either. The pizzas at the buffet were better than at the actual pizzeria, which says something. The pizzeria's 'thin & crispy' was more like soggy dough than thin and crispy pizza. In the same place, the lasagna was quite alright, and it sometimes appeared in the buffet as well. I'd skip the sushi restaurant entirely: watery rice mush with a piece of fish thrown in. At the Mexican place, I got the wrong order, and at the Indian restaurant, the food wasn't spicy or hot even when specifically requested. There are many restaurants and plenty of choice, but in many places, customer service and quality are severely lacking. Generally, the male employees gave a lazy impression, as if they were just doing the bare minimum. Female employees, on the other hand, smiled, chatted, and clearly made more effort. There were exceptions, of course, but few and far between. Hygiene also raised a few questions. Birds flew around the food if you left your plate unattended for a moment. Once, I saw a bird fly into the steak restaurant area, where dishes were being prepared. Towels are changed often, but in the evening, they might not be available. Also, you didn't always get your towel card back when exchanging towels, at least not at the quieter pool's towel station. The drinks selection is quite simple: beer, red and white wine were practically all of the same quality. The cocktails felt like they were all made from the same bottle, just with a slight change of color. You can get better for money, of course. On the positive side, there's a different show every evening and activities for children. Waiters also circulate around the area. However, I missed having water stations where I could refill my glass myself without queuing behind food trucks or cocktail counters. If you get the hotel cheaply and your main purpose is to be at a large resort, eat at the buffet, and indulge in alcohol, then it's fine. The facilities are good, but in terms of service, restaurant quality, and practical arrangements, the overall experience remained quite mediocre.

This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!

One of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.