Guest User
December 28, 2022
This 1-point review is a correction to my previous five-star review because of the poor performance of the hotel staff ***. It is understandable to ask customers to give five-star praise; it is a bit too much to ask customers to lie; I left the store on the morning of the 17th and did not return my deposit for the hotel on the 19th, which can be understood as a work mistake and I can tolerate it; I am the Guest Relations Director of Putian C&D Hotel ***" and the person with the WeChat name "sleepy again" is urging me to ask for it. I am actually contrary to the friendliness when I asked for a five-star review. If you don't return it to me, it will be too much; On the evening of 20, Ctrip intervened to help me ask for it, but even lied, insisting that I had returned the deposit and would not be on the road. There is no proof, I provided the deposit payment proof to Ctrip, and asked the hotel to show the refund proof. *** actually took a tactic and promised to give the proof the next morning, but actually paid me after communicating with Ctrip. On the second day, I even tried to block the date with my finger to issue a refund certificate, which is a matter of character. Later, the hotel dealt with it, and it was fine after thinking about it. As a result, on the 28th today, the party *** didn't even apologize (picture 3 is the last conversation), so I added this review.
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