Mercure Living Putrajaya

Reviews of Mercure Living Putrajaya

Mercure Living Putrajaya

Block A, Menara Shaftsbury, Presint 1, Putrajaya, 62000, MalaysiaSee Hotel Details
Mercure Living Putrajaya
Mercure Living PutrajayaMercure Living PutrajayaMercure Living Putrajaya
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1 night

Guest Reviews

9.2/10
Great
572 Reviews
Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(572)
Positive reviews(561)
Reviews with photos/video(208)
Delicious breakfast(59)
Near shopping area(47)
Convenient for shopping(45)
Large rooms(43)
Perfect for families(36)
Great swimming pool(30)
Loved the view(12)
Children's pool available(4)
Negative reviews(11)
Alialala90
One-Bedroom Apartment
Stay Date Apr 2025
Family
6 Reviews
8.5/10
Very Good
Posted on May 23, 2025
Stayed 6d5nights , enjoyed the room so much. the only lacking is they are currently renovating their lounge/lobby so from the drop off area to the lobby is quite a walk , and based on yr luck bcos there is no staff on standby at the concierge area (have to request assistance when you are in the lobby). Trust the experience will be better when the lounge/lobby are fully functioning
Response from Property: Dear Alialala90,Thank you for your kind feedback. We’re delighted to hear that you enjoyed your 5-night stay and found the room comfortable. We sincerely apologise for the inconvenience caused by our ongoing lounge and lobby renovation. Your comments on the walking distance and concierge service are well noted. Rest assured, we are working to enhance our guest experience, and we look forward to welcoming you again once our upgrades are complete.Warm regards,Wan EnderiGeneral Manager
Burhanuddin
One-Bedroom Apartment
Stay Date Apr 2025
Travel with friends
65 Reviews
9.5/10
Amazing
Posted on May 18, 2025
I like this hotel. The apartment is big and clean. This apartment complete with facilities. The pool is huge. Location is near to Alamanda.
Response from Property: Dear Burhanuddin,Thank you for sharing your positive feedback. We are delighted to know you found the apartment spacious, clean, and well-equipped with facilities. It’s great to hear you enjoyed the large pool and our convenient location near Alamanda. Your kind words motivate us to maintain high standards and continue delivering excellent experiences. We look forward to welcoming you back on your next visit.Warm regards,Wan EnderiGeneral Manager
Guest User
Superior Apartment with 1 Queen and 2 Single
Stay Date Mar 2025
Business travelers
2 Reviews
8.5/10
Very Good
Posted on Apr 27, 2025
Overall, everything was great, except that we kept hearing knocking sounds around 2 a.m. If it’s due to poor soundproofing, it’s understandable; but if the soundproofing is good, then it’s a bit creepy. 整体都很好，只是半夜两点多一直听到敲门声。如果是隔音不好，还能理解；如果隔音很好，那就有点诡异了。
Response from Property: Dear Valued Guest,Thank you for your feedback. We are delighted to hear that your overall stay was enjoyable. We sincerely apologize for the noise disturbance you experienced at 2 a.m. Rest assured, we take your concerns seriously, and our team will investigate the source of the noise to ensure it does not affect future guests. Your comfort and satisfaction are our top priority, and we appreciate your understanding.We look forward to welcoming you back soon.Warm regards,Wan EnderiGeneral Manager
Lollicious
Superior Apartment with 1 Queen and 2 Single
Stay Date Mar 2025
Family
2 Reviews
8.0/10
Very Good
Posted on Apr 15, 2025
The room was spacious and comfortable for the family. However the toilet in the twin room smells so bad that the whole room affected with the smell. Please do something about it.
Response from Property: Dear Farah Izyan,Thank you for sharing your feedback with us. We’re pleased to know that you found the room spacious and comfortable for your family. However, we sincerely apologise for the unpleasant smell you experienced in the twin room\'s toilet. Please rest assured that we have addressed this issue with our housekeeping and maintenance teams to ensure it is promptly resolved. Your comments are invaluable in helping us improve our services, and we hope to welcome you back for a much better stay.Warm regards,Wan EnderiGeneral Manager
Anonymous User
One-Bedroom Apartment
Stay Date Apr 2025
Solo travelers
38 Reviews
9.5/10
Amazing
Posted on May 15, 2025
Fast check in, even though currently on renovation, the services still good.
6/7
Response from Property: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that you experienced a fast check-in and found our service to be good despite the ongoing renovations. Your understanding and support mean a lot to us during this period of improvement. We look forward to welcoming you back soon for an even better stay.Warm regards,Wan EnderiGeneral Manager
Anonymous User
One-Bedroom Apartment
Stay Date Mar 2025
Family
36 Reviews
10/10
Outstanding
Posted on Apr 7, 2025
Nice location and near the Alamanda Mall, one bridge link to the shopping mall. The swimming pool is big and has a kids pool too. Love this place so much , bed is comfortable and have a living room. Overall I will come back to stay again if I coming to putrajaya.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wan EnderiGeneral Manager
Guest User
One-Bedroom Apartment
Stay Date Feb 2025
Travel with friends
2 Reviews
9.5/10
Amazing
Posted on Mar 16, 2025
Every stay felt like home. Cozy. Amenities are easily accessible and convenient. If there's room for improvement, i would suggest that buffet crew would check food and drinks are fresh. Not that they served bad food. No. It's a 'so-so'. Some of the cereals were stale and the yellow watermelon were ripened. Hence it is less enjoyable. But nonetheless, the rest pleasurable. Definitely going to stay there a lot more in the future.
Response from Property: Thank you for sharing your valuable feedback. We are delighted to hear that you felt at home during your stay and enjoyed our convenient amenities. We also appreciate your suggestion regarding the buffet, and we will certainly address the freshness of the food to ensure a more enjoyable experience in the future. We are thrilled to know you will be returning, and we look forward to welcoming you again soon.
Anonymous User
One-Bedroom Apartment
Stay Date Apr 2025
Business travelers
14 Reviews
10/10
Outstanding
Posted on May 11, 2025
Very nice and comfortable rooml. Love the choices of breakfast
Response from Property: Dear Guest,Thank you very much for your kind words. We are delighted to hear that you found your room very nice and comfortable, and that you enjoyed our breakfast choices. Your positive feedback motivates us to continue delivering the best experience for our guests. We look forward to welcoming you back soon.Warm regards,Wan EnderiGeneral Manager
Dron77
Two-Bedroom Apartment
Stay Date Feb 2025
Family
35 Reviews
9.0/10
Great
Posted on Mar 18, 2025
Good and clean fully furnished rooms with kitchen. Located in apartment building. Big supermarket complex around. Very nice staff.
Response from Property: Dear Dron77,Thank you for your kind review. We are delighted that you enjoyed our clean and fully furnished rooms with a kitchen, as well as our convenient location near a supermarket complex. Your kind words about our staff mean a lot to us. We strive to provide a comfortable and welcoming stay for all our guests. We look forward to welcoming you again in the future.Best regards,Wan EnderiGeneral Manager
Rahmawati Othman
One-Bedroom Apartment
Stay Date Jan 2025
Business travelers
6 Reviews
10/10
Outstanding
Posted on Feb 26, 2025
It has always been great to stay at Mercure hotels anywhere nationwide and especially so in Putrajaya this time. After a long day of meetings, the spacious room and the ever so comfortable bed are nice to come back to. My apartment was so convenient with all the basic amenities provided. The staff are nice and courteous too.
Response from Property: Thank you for your kind words and for choosing Mercure Living Putrajaya. We are delighted to hear that you had a comfortable and enjoyable stay, especially after a long day of meetings. It is our pleasure to provide a welcoming environment with well-appointed rooms and warm hospitality. Your appreciation of our spacious accommodations and courteous staff means a lot to us.We look forward to welcoming you again for another pleasant stay.
Amer A Saifuddin
One-Bedroom Apartment
Stay Date Mar 2025
Travel with friends
37 Reviews
10/10
Outstanding
Posted on Jun 2, 2025
Great hotel with apartment concept. I love the breakfast spread.
Response from Property: Dear Mr Amer A Saifuddin,We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wan EnderiGeneral Manager
Guest User
One-Bedroom Apartment
Stay Date Jan 2025
Business travelers
4 Reviews
10/10
Outstanding
Posted on Mar 5, 2025
Great hotel with good amenities...the gym could be upgrade with additional treadmill....to many people waiting to use during evening
Response from Property: We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
mohd akram
Two-Bedroom Apartment
Stay Date Dec 2024
Family
1 Reviews
10/10
Outstanding
Posted on Jan 25, 2025
Best place to stay, comfortable, stategic location near to shopping mall alamanda..will stay again
Response from Property: Thank you for your fantastic review!We are thrilled to hear that you found our hotel the best place to stay, comfortable, and strategically located near Alamanda Shopping Mall. It’s wonderful to know that you plan to stay with us again. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional experience.
Satisfied guest
One-Bedroom Apartment
Stay Date Dec 2024
Family
51 Reviews
10/10
Outstanding
Posted on Jan 20, 2025
Always my choice of hotel when we come to Putrajaya. Next to Alamanda Mall, convenient hotel with great food places and comfortable room.
Response from Property: Thank you for your wonderful review! We are thrilled to be your preferred choice whenever you visit Putrajaya. Our prime location next to Alamanda Mall and the variety of dining options nearby are indeed some of the highlights we take pride in, and we’re delighted you found them convenient. It’s also great to hear that you enjoyed the comfort of our rooms.We look forward to welcoming you back for another enjoyable stay soon.
SrjWanda
One-Bedroom Apartment
Stay Date Dec 2024
Family
11 Reviews
9.5/10
Amazing
Posted on Jan 19, 2025
I recently stayed at Mercure Living Putrajaya,and I must say, the ambiance was truly exceptional. The overall atmosphere was calming and beautifully designed, creating the perfect environment to relax and unwind. From the elegant décor in the lobby to the cozy lighting in the rooms, every detail was thoughtfully curated. The outdoor spaces were particularly delightful, offering a peaceful retreat from the bustling city. However, I noticed that no condiments were provided in the room which was a bit inconvenient. Adding basic condiments like tea bags ,sugar, creamer in the room.
Response from Property: Thank you for taking the time to share your wonderful experience at Mercure Living Putrajaya. We’re delighted to hear that you enjoyed the calming ambiance and thoughtful design of our spaces. Your kind words about the décor and outdoor retreats truly inspire us to continue creating memorable stays for our guests.We appreciate your suggestion regarding the condiments and will review it to enhance the guest experience further. Your feedback is invaluable to us.