Pulse Grande Hotel Putrajaya

Service were 10/10. Staffs were very helpful, warm and welcoming. Check-in procedure was very smooth, parking was easy and near, foods during breakfast were great! Husband loved the croffles, I loved the pancakes! Room was really spacious, clean and wangi! Forgot that there’s a bathtub as well, so we didn’t bring any bathbombs or salts. I do recommend maybe the hotel could provide or sell them in small packaging if possible? Furniture and the appliances are a bit dated, but we enjoyed it nonethelesss. Thank you for such an amazing stay ❤️

It was amazing! Check in was smooth rooms clean , friendly staff and amazing breakfast spread, the buggy service was nice from the pickup parking. Amazing views of the area.

Very very comfortable and nice hotel to stay in putrajaya. Facilities provided are complete and easy reception.

Had a staycation here with a friend during new year as we live nearby Putrajaya and just want to relax at the hotel. The room is spacious and my favourite thing here is the bed is really really comfy. The swimming pool is huge, it doesn’t feel crowded even when there were many guests staying during new year. The staff at the swimming pool for both days i went are friendly and they played good songs (not noisy) that gen z grew up listening to. Had a nice time swimming there facing nature with the music playing. Overall vibes was good. It’s just that the pool closed at 7pm but i guess that’s the norm for most resorts in Malaysia. I just think it would be nice if we can swim even at night. For customer service, it should have been much better considering the room price and the fact that this is a 5-star hotel. There were a few staffs who were welcoming and greet warmly while some feel cold when interacting like they couldn’t give proper eye contact when talking and couldn’t even throw a smile which i think these things are just basic customer service. It didn’t completely ruin my stay, but it did put me off a little since I’ve experienced far better service at other lower star hotels in Malaysia / abroad. I just think that this is an area the hotel should improve. The breakfast has many varieties and the taste is not bad. Our fav was the pancake here. The hijabi female staff (sorry i didn’t get her name) that was on duty checking the guest list during breakfast on 1st Jan is an example that other staff can follow when interacting with guests. Kudos to her. Overall it was still a nice staycation and I had a good rest here. Would recommend for anyone who want to have 1 night rest here.

Very good high class place to stay and preety after so many years pass since 2004. It is a 5 stars hotel. Good is good and the best part is the clean and big soft bed. Hahaha

Good hospitality and will come again