Guest User
October 4, 2023
I originally booked for 2 days, but the experience was so bad that I decided to cancel the second day because of several major drawbacks:
1⃣️Poor air environment: The room was not tidied up when we arrived at 3:30 in the afternoon. Then we had to go out for a walk. There was an unexplained stench around the hotel that was always there. Even when I opened the window of the room I was staying in, there was still something there. The smell, as far as the eye can see, is overgrown with ****s.
2⃣️Poor sanitary conditions: There are many flies in the restaurant. There was a fly lying in the curry stew for breakfast, which shows that a lot of food has been stared at~
3⃣️Poor value for money in hot springs: Then for a 50-square-meter suite in a hot spring hotel, they do not include hot spring tickets that only charge 79 yuan and have almost no facilities! Well, if you say you are very cost-effective, I agree. Look at the pictures in detail. After entering, there were no staff in the changing area from beginning to end. There was a strong smell in the shower area, which really scared me. Ran.
4⃣️The staff who answered the phone at the hot spring had a bad attitude: My original reservation for the 4th included hot spring tickets. I called to discuss whether I could change it to the night of the 3rd in advance (I don’t know if it was the hotel or the hot spring staff. The attitude was very bad and there was no room for negotiation. , when asked the reason, they just said that it must be changed on the 4th.) Finally, Ctrip came forward to solve the problem.
It is impossible to have this kind of experience again, let alone without any other activities and parent-child experience. Not to mention the software facilities, the hardware facilities, environmental sanitation and staff training should be improved first! This kind of management loophole really does not match its star rating at all. The other points given are for Ctrip! !
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