Guest User
October 14, 2021
A terrible check-in. First of all, the location was not clear. After I went to the place, I couldn’t see a service staff contacted the customer service and told me that I had gone wrong. The attitude was very bad. When the front desk came down, I told me that it was a smart check-in, which is actually a remote control of your check-in. Moreover, it took about ten minutes for the front desk to handle it personally. After I got the room card, I couldn't open the door. When I checked out the next day, it took 10 minutes for the front desk to remotely control the checkout. I think the smart check-in of their hotel should be changed to zhi zhang
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