When I entered the room at around 2 p.m., I found that the equipment for inserting cards to draw power and turn on the lights was broken. There were hair, pine nut shells and a lot of dust on the floor of the room, hair on the bed, and hair and urine stains on the toilet in the bathroom.
After calling the front desk, I went out to play. When I came back at 10pm, the power card plug-in device fell directly to the ground. I couldn't turn on the lights at all, and there were no lights. The hair and urine stains were still there intact. . . No problem was solved at all. I called the front desk and the person at the front desk said he was not responsible for repairs. We have no choice but to repair them ourselves for free. The elevator up the stairs didn't even show the floor. I just ignored him until I checked out and communicated with the hotel front desk. He didn't solve any problems and said he would just complain and communicate with Ctrip if there were any problems. It was a very disappointing stay! ! This kind of sea view room and service attitude are really rubbish, and I don’t like it!
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