Reviews of Hampton by Hilton Qingyuan Fengcheng

Response from Property: Dear guest, we are very happy to hear your praise for our hotel environment and staff service! We have always been committed to creating a pleasant environment so that guests can relax physically and mentally as soon as they step into the hotel, and our staff always serve everyone with enthusiasm. You feel that your stay is great and comfortable, which is the greatest recognition for us. I hope that in the future, our hotel can become your safe choice for every trip, and we will continue to improve and bring you more wonderful experiences.

Response from Property: 尊敬的顧客，非常感謝您的精彩評論！我們很高興知道您有很好的體驗。我們將繼續努力，期待再次為您服務。😊--愛您的歡小朋

Response from Property: Hello, dear friends, thank you for your praise to us. It's my greatest honor to get your affirmation! We have been committed to providing every guest with a comfortable living environment and meticulous and considerate service. I'm glad that our efforts have been recognized by you. Seeing the satisfied smile of our guests is our greatest reward after our hard work. I sincerely look forward to your coming again - Huan Xiaopeng, who loves you.

Response from Property: Dear good friend, Happy New Year, thank you very much for choosing to stay at the Hilton Huanpeng Hotel in Fengcheng, Qingyuan. We are honored to serve you. Thank you very much for your full praise. Huan Xiaopeng is omnipotent. If you need anything, please let us know. Huan Xiaopeng will also be good at finding your needs. If you like it, please remember to come often. We will work harder and carry forward the friendly, caring, reliable and comprehensive service concept. I sincerely hope that your work and life will be smooth, every journey will have unique beauty, and every day will have warm happiness. I look forward to your coming again. I wish you good health, good luck in everything, rolling in wealth, and happiness for your family—— Huan Xiaopeng who keeps trying

Response from Property: 親愛的客人，感謝您抽出時間分享入住體驗，能得到您大部分的認可，我們特別開心！同時也非常抱歉門鎖和門鎖鏈的問題給您帶來了困擾和擔憂😟。您反饋的問題我們已經第一時間安排工程部全面檢修所有門鎖，並且會為房間統一加裝門鎖鏈，杜絕安全隱患。您的細緻提醒幫我們發現了工作中的不足，之後也會加強設施設備的檢查頻次。希望下次您再來時，能感受到我們切實的改進，繼續為您帶來安心又舒適的入住體驗！

Response from Property: 太感謝您的好評啦！能讓您和孩子們滿意，我們心裏也樂開了花！親子主題房間是我們精心佈置的，就希望能給帶孩子出行的家庭帶來更多歡樂，孩子們喜歡就是對我們最大的肯定呀。我們一直要求服務人員以親切有禮的態度對待每一位客人，很高興您遇到的服務人員都做到了。關於小童牙刷的事情，這本來是我們準備不夠周全，還好能及時為您解決。以後您要是再來，不管是有啥特殊需求還是小建議，儘管開口，我們一定用心服務，讓您和寶貝們有更棒的體驗！期待您再次入住～

Response from Property: Dear friend, we are so excited to see your enthusiastic recommendation! Thank you very much for your high evaluation of the hotel in all aspects! From the warm room layout, high-quality bedding, spotless hygiene, warm and thoughtful service and excellent location, your recognition lets us know that all our efforts have received the best response. We will continue to maintain this high standard and look forward to your next visit to provide you with a more perfect stay experience. We also welcome your family and friends to experience this beauty~

Response from Property: Dear guest, thank you so much for your love and support for Hampton by Hilton! We hope to provide you with a warm experience by upgrading your room type for free during your pregnancy, trying to meet your needs, and sending you small gifts. We provide you with considerate services during your special period and give you a good experience. We feel very fulfilled. If you have plans to stay in the future, we will continue to do better and provide you with more thoughtful services.

Response from Property: Dear guest, seeing your five-star praise, our entire team can't help but cheer! From the comfortable environment to the rich breakfast, to the caring company of the service staff, every detail hides our full care, and I'm very happy that you have felt it! Your recognition is the biggest motivation for us to stick to quality, and we will continue to maintain it in the future, and even do better! No matter when, Hilton Garden Inn is here waiting for you to come home again and start a new beautiful journey for you~

Response from Property: Dear guest, thank you very much for your detailed and heartwarming praise for our hotel! We are so happy to know that you are very satisfied with the environment, convenience and service. In order to create a comfortable and convenient living environment for you, we have put a lot of effort in the surrounding facilities and room arrangements. It is worth it to get your recognition! Free room upgrades for members are our small token of gratitude and care. We are very happy to let you feel this special. We will continue this effort, continuously improve the quality of service, and strive to bring you more surprises. I look forward to you choosing our hotel again, and I hope you can come often to experience our warm service. I wish you a happy life and all the best!

Response from Property: We are so excited to receive such a high evaluation from you! It is our greatest achievement to bring you an excellent accommodation experience. The front desk staff will definitely be encouraged by your praise. It is our duty to serve patients and considerate of guests. We are glad that this has been recognized by you. We promise to you that we will always maintain this high standard and even exceed it. Next time you have travel needs, we will definitely create a perfect stay for you again, and we also look forward to letting more guests feel our sincerity through your recommendation. I wish you all the best in the future and happiness!

Response from Property: Dear guest, thank you very much for your detailed and heartwarming evaluation! We are honored to receive your full recognition of facilities, hygiene, environment and services. In order to provide convenience and comfort for guests, we have carefully improved various facilities, strictly controlled hygiene standards, carefully created a quiet environment, and trained employees to provide thoughtful services. Your recommendation means a lot to us. We will continue to maintain and improve it. We look forward to your visit again and bring you a better stay experience. I wish you a happy life and all the best!

Response from Property: Dear friends, we are very happy to have you enjoy your stay! We are very happy that you have recognized the spaciousness and cleanliness of the room. We have been working hard to create a comfortable living space for our guests. Moreover, the robot delivery is convenient and interesting, and it can guarantee the speed. It seems that it has really added a lot of convenience to your stay. Our service team will continue to maintain and strive to bring more surprises and caring experiences for your next stay. We look forward to your choosing us again!

Response from Property: Dear friend, thank you very much for choosing to stay in our hotel and for taking the time to share your experience. We always regard guest satisfaction as our primary goal. We apologize for the shortcomings you mentioned and sincerely hope to have the opportunity to recreate a better experience for you. We are very sorry that we failed to satisfy you about the narrow room and the mismatch between price and facilities you reported. We upgraded you to a 40-square-meter deluxe room, but you still feel it is small. You can book a deluxe suite next time, which will have a larger space. We also know that a chain brand is not only a name, but also represents quality and service. It is a pity that we did not meet your expectations this time. If you are willing to give us another chance later, we will definitely work hard to let you see our changes and provide you with more comfortable and cost-effective accommodation services. Once again, I sincerely apologize to you and wish you a happy life!