Reviews of Lavande Hotel (Qingyuan North Station Wanda Plaza)
Lavande Hotel (Qingyuan North Station Wanda Plaza)
4-21F, Lobby of Junyu Building, No.38-1, Qingxin Avenue, Qingxin District, Qingyuan, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
2308 Reviews
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Verified reviews
Location9.3
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(2308)
Positive reviews(2229)
Reviews with photos/video(317)
Awesome amenities(325)
Friendly front desk staff(189)
Classy environment(178)
Convenient parking(151)
Many amenities(105)
Large rooms(84)
Delicious breakfast(74)
Easy to get around(74)
Negative reviews(79)
Guest User
Business Twin room
Stay Date Aug 2023
Family
8 Reviews
10.0/10
Outstanding
Posted on Sep 17, 2023
设施:👍🏻
卫生:👍🏻
环境:👍🏻
服务:👍🏻
Response from Property: 一幅畫,一次瞬間的回眸,就在那次畫展上,那個眼神,温柔的流轉,還是那乾淨的皮鞋,一塵不染,俊朗的眉宇、性感的脣,悄悄走近,牽手一段浪漫。小麗想牽您的手一起走天下。。。。
Guest User
Deluxe Twin Room
Stay Date Dec 2024
Family
6 Reviews
10.0/10
Outstanding
Posted on Jan 31, 2025
Very good, the environment and sanitation are very good, the most surprising thing is that there is no price increase during the Chinese New Year. I went to Chimelong during the Chinese New Year. I took the highway directly to Chimelong and there weren't many people there. I highly recommend it!
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Response from Property: Good luck is all along the way, the gods are looking after you, and you will enjoy endless happiness. I hope that when you come to see Li Xiaoer next time, Li Xiaoer will be waiting for you here.
Guest User
Deluxe Double room
Stay Date Oct 2024
Business travelers
3 Reviews
6.0/10
Posted on Nov 5, 2024
The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a great location, the room cleaning staff is also very kind, the front desk lady is very enthusiastic, the room price is also very affordable, and the cost performance is high! Not only did I get a comfortable and pleasant stay, but I also got to experience the world. This is my evaluation of this hotel, it's awesome!
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Response from Property: Hello, distinguished guests! Thank you very much for your support of Xiaoli Hotel. Your satisfaction is the only criterion for measuring the quality of our hotel. Xiaoli will continue to work hard! Looking forward to seeing you again!
Guest User
Deluxe Double room
Stay Date Apr 2024
Other
24 Reviews
2.0/10
Posted on May 27, 2024
First of all, as an old customer who stays every month, this room is really bad. First, arrange it in a corner. How long has no one stayed in this room? There is dust everywhere, as shown in the picture below, and the toilet is also very dirty. When I fell asleep on the bed, I felt like something was biting me, and my body kept itching. At first, I thought it was a mosquito, but I didn’t see it when I turned on the light, because I am used to going to bed late, always in the middle of the night. , I went to bed at 4 o'clock. I didn't go to the front desk because it was midnight, so I just thought of forgetting it. Who knew that when I woke up in the morning, my body was all red, including my hands and thighs. I was bitten one by one, and I didn't know what it was. (I don’t have allergies myself), but I am like this just after sleeping on this bed, and the stool in front of the room is tilted severely, making it impossible to sit on it. For a hotel with so many chains to do this, is it due to lack of supervision? And paper towels are often not put in a new pack. If the previous guest only used a little bit, the hotel will continue to use it again without having to carry it. I stay often and I have found this more than once. But if you think you don’t have enough, you can go to the front desk. If I wanted to, I didn’t bring it up! The experience this time was extremely poor!
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Response from Property: Dear guest, first of all, thank you for your support and feedback on our hotel. We are very sorry for bringing you a bad stay experience. We are deeply aware of the issues you have raised and we sincerely apologize for them. Our cleaning team did not do a good job in cleaning and disinfecting the room in their daily work, which caused hygiene problems in the room when you checked in. We are deeply sorry for this. We have retrained our cleaning team and stepped up cleaning and disinfection of rooms to ensure every guest enjoys a clean and tidy stay. We apologize for the issues on the bed. We have changed the bedding and disinfected the bedding on the bed to ensure that every guest can enjoy a comfortable and clean sleeping environment. At the same time, we also inspected and repaired the stools in the room to ensure that every guest can enjoy a comfortable stay. We apologize for the tissue issue. We have retrained our staff to ensure that every guest has plenty of clean paper towels. We attach great importance to your feedback and we will continue to work hard to improve and improve service quality to provide every guest with a better stay experience. We sincerely hope that you can visit our hotel again, we will serve you wholeheartedly and let you feel our sincerity and care.
Guest User
Deluxe Double room
Stay Date Oct 2023
Couples
1 Reviews
2.0/10
Posted on Nov 8, 2023
It's funny enough to have a show at the front desk asking for good reviews.
The floor of the room was not mopped at all and there were stains everywhere. Don't open it to guests if it's not clean and hygienic. Except for the bed being clean, nothing else has been done. The charging cable cannot be charged and is broken, and the broken plug is thrown on the ground.
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Response from Property: Dear guest, hello! Thank you for taking the time to write a sincere review of Lavande Hotel Qingyuan North Station Wanda Plaza Branch. Xiaoli is so ashamed that I could not satisfy you as a guest. Xiaoli feels very guilty in her heart. The stains on the floor were caused by the waterproofing in the early stages of the project. What is left behind has been sealed under waterproof paint. Every room in the hotel has been thoroughly cleaned and disinfected. Please feel free to check in ~ Xiaoli looks forward to seeing you next time! Xiaoli and all our friends welcome you back! ! !
Guest User
Standard Single Room
Stay Date Feb 2023
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 26, 2023
The hotel is very good, the waiters are very enthusiastic, the transportation is convenient, and there are many things to eat around, especially Qingyuan chicken.
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Response from Property: Five-point praise and great affirmation are the goals that Xiaoli has been pursuing. Seeing your approval, Xiaoli is so happy. I hope you can continue to support Xiaoli. Xiaoli is looking forward to your next stay! !
July-08-31
Standard Single Room
Stay Date Feb 2023
Couples
1 Reviews
10.0/10
Outstanding
Posted on Mar 20, 2023
The hotel is easy to find. It is directly opposite the North Railway Station. It also helped me upgrade the room type for free. I can park for free and scan the code at the front desk when I go out. The service is also very good ojm, and the food is also very convenient. The hotel is also clean and hygienic, the bedding is also very good, and the service is thoughtful. There is a self-service laundry room on the 19th floor. It is safe to stay. I suggest you come to this hotel for business trips and stay here
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Response from Property: All my heart is for you, Xiaoli~ Xiaoli is very happy to get such recognition from you, Xiaoli will continue to work hard~ I look forward to your return date~
Lanmaomaozhu
Deluxe Twin Room
Stay Date Mar 2025
Solo travelers
25 Reviews
10.0/10
Outstanding
Posted on Apr 11, 2025
還是麗楓值得信賴,床墊慕思的舒適度正好,衞生乾淨,服務員很熱情,升級了房型很感謝,朋友很滿意。
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Response from Property: 世界有愛才會温暖,世界有愛才會有依靠,小麗有您才會温馨,願您能和我一路同行,做一對幸福的友人。
Yuan
Deluxe Twin Room
Stay Date Mar 2025
Other
12 Reviews
10.0/10
Outstanding
Posted on Apr 17, 2025
大堂很大,設施齊全,周邊逛街也方便,附近就是中恆廣場,二樓就有餐廳。服務也很好。
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Response from Property: 熱水泡茶成濃香,因為温度;朋友牽掛聯繫成習慣。因為感情,回覆傳情。小麗祝您快樂每一天。
Guest User
Deluxe Twin Room
Stay Date Mar 2025
Family
12 Reviews
10.0/10
Outstanding
Posted on Apr 11, 2025
前台辦入住很快,有三台電梯不用等,有充電樁很方便,房間很大舒服,洗護用品很喜歡。
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Response from Property: 走在大街上,看着忙碌的行人。我迷茫着,是否通過不懈的努力,前方就一定能花開成海。而所有的一切卻落地成冢。我猛的想起你,原來我終究沒把你遺忘。在花開的季節,等待着我們再次的相遇。
Guest User
Deluxe Twin Room
Stay Date Mar 2025
Business travelers
4 Reviews
10.0/10
Outstanding
Posted on Apr 8, 2025
酒店整體不錯,房間也很好,前台KK服務也不錯,整體好評
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Response from Property: 城市裡沒有草長鶯飛的傳説,卻又您如此真實的評説,感謝您對我們服務的肯定,期待您的再次光臨哦~