Reviews of Lavande Hotel (Qingyuan North Station Wanda Plaza)

Front desk staff Xiao Min gave me a free upgrade. Excellent experience.

服务很好，卫生很好！！h h h h h h h h h h h h h h j j j j j j j j j j j j j j j j j j j j j j j j j j

设施：👍🏻 卫生：👍🏻 环境：👍🏻 服务：👍🏻

They only provide a maximum of four bottles of water per room. I haven't encountered this response at other chain hotels, although I don't drink that many anyway.

Very good, the environment and sanitation are very good, the most surprising thing is that there is no price increase during the Chinese New Year. I went to Chimelong during the Chinese New Year. I took the highway directly to Chimelong and there weren't many people there. I highly recommend it!

200 RMB a day, and they didn't even provide shampoo or shower gel. I complained in the morning, and the front desk staff didn't even offer a word of comfort. The service was terrible. I hope Ctrip will take this seriously! Facilities: Incomplete facilities, 0 points

The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a great location, the room cleaning staff is also very kind, the front desk lady is very enthusiastic, the room price is also very affordable, and the cost performance is high! Not only did I get a comfortable and pleasant stay, but I also got to experience the world. This is my evaluation of this hotel, it's awesome!

In three words: dirty, messy, and terrible. Such a large, branded hotel is like this.

First of all, as an old customer who stays every month, this room is really bad. First, arrange it in a corner. How long has no one stayed in this room? There is dust everywhere, as shown in the picture below, and the toilet is also very dirty. When I fell asleep on the bed, I felt like something was biting me, and my body kept itching. At first, I thought it was a mosquito, but I didn’t see it when I turned on the light, because I am used to going to bed late, always in the middle of the night. , I went to bed at 4 o'clock. I didn't go to the front desk because it was midnight, so I just thought of forgetting it. Who knew that when I woke up in the morning, my body was all red, including my hands and thighs. I was bitten one by one, and I didn't know what it was. (I don’t have allergies myself), but I am like this just after sleeping on this bed, and the stool in front of the room is tilted severely, making it impossible to sit on it. For a hotel with so many chains to do this, is it due to lack of supervision? And paper towels are often not put in a new pack. If the previous guest only used a little bit, the hotel will continue to use it again without having to carry it. I stay often and I have found this more than once. But if you think you don’t have enough, you can go to the front desk. If I wanted to, I didn’t bring it up! The experience this time was extremely poor!

I paid for breakfast, but there wasn't even any drink. When I asked the waiter, they said that once it was gone, that was it. I went to eat breakfast at nine o'clock, and many things were already sold out.

It's funny enough to have a show at the front desk asking for good reviews. The floor of the room was not mopped at all and there were stains everywhere. Don't open it to guests if it's not clean and hygienic. Except for the bed being clean, nothing else has been done. The charging cable cannot be charged and is broken, and the broken plug is thrown on the ground.

服務很贊，訂了2間房，帶着孩子，辦理入住時前台送給小孩大禮包，小孩情緒價值立即拉滿。房間衞生乾淨，舒適度滿滿。酒店服務質量高，因小孩留戀酒店內的温泉，需要延遲1小時退房，和前台溝通後，同意延遲退房。開心了好久，下次還來。（沒拍房間照片，衹拍了4樓温泉♨️的照片）

這次入住體驗超棒！酒店衞生做得特別到位，房間裏一塵不染，床品乾爽無異味，連衞生間的邊角都擦得乾乾淨淨。服務更是貼心，工作人員熱情周到，有求必應，全程都讓人感覺很舒心，下次還來！

清明節在清遠住了三個晚上，這家酒店我最滿意👍👍環境好，管理好，空間大，服務好，下次來清遠還訂這家！兩張1.35米的床可以拼在一起，床頭還有小冰箱，