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Home Inn Hotel (Qinhuangdao Beidaihe Tiger Stone Shop) Guest Reviews
4.6/5
Very Good
325 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(325)
Positive reviews(313)
Reviews with photos/video(79)
Convenient location(42)
Many dining options(24)
Friendly front desk staff(24)
Large rooms(20)
Close to beach(14)
Loved the beach(12)
Poor air conditioning(8)
Has rooms for families(7)
Negative reviews(12)
Anonymous User
Family-friendly 2-bed Room
Checked in thg 8, 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on 16 thg 8, 2024
Service: The staff are very polite and greet you when entering and exiting.
Facilities: Complete supplies, fully automatic and convenient to use
Environment: Clean and tidy, with space and not crowded
It was a good experience and I would choose it again
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and review! We have received your feedback, thank you for your recognition! We will continue to work hard to provide you with better services! Wish you a happy life!
Guest User
Superior Queen Room
Checked in thg 7, 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on 27 thg 7, 2024
The hotel facilities and environment are very good. The staff have a very good service attitude. They are proactive and enthusiastic. They will say hello every time they come in and out. The smart facilities are in place and easy to use. The location is relatively convenient. It should be in the center of Beidaihe District. There are many chain fast food restaurants nearby and parking is available in the courtyard. The bathroom is a bit small and the sound insulation effect is not good.
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support of Xiaoru. It is precisely because of "family members" like you that Xiaoru can progress faster, develop better, and provide better accommodation environment for more "family members" , Xiaoru looks forward to your next stay, thank you!
LaiLAIlai
Family-friendly 2-bed Room
Checked in thg 7, 2024
Family
3 Reviews
2.5/5
Posted on 18 thg 7, 2024
Facilities: There are robots in the hotel, but the delivery guys go directly upstairs and knock on the door, which is very unsafe and affects other people’s sleep. There is no bed fence. The child fell out of bed on the first night.
Hygiene: The hygiene condition is that if the child runs on the floor and is not used for ten seconds, the soles of his feet are covered with dust and there are a lot of small debris. After staying for three days, the garbage at the door of the house is not collected. I take it outside the door every day.
Environment: The environment is not very soundproof
Service: The service is really bad. I arrived at check-in time at around two o'clock in the afternoon and had to wait for more than 40 minutes and less than an hour. While waiting for the room to be cleaned, the child fell asleep without any arrangements. As soon as I entered the room, the floor was covered The water mopping made the floor very wet and smelly. The next night, the child was walking in the room and bumped into the corner of the TV cabinet. The height of the TV cabinet is about 90 to 95. The child was less than 1 meter and hit the eyebrow bone above the eye. There was a deep triangular pit that was bleeding. I called the front desk to tell him that I had hit it in the room and asked if there were any ice packs for my child. The front desk was very indifferent and offered no apology or solution. They just told me no and asked if they could buy some for me. Or if there was anything ice-cold, they said they didn’t let me take it out myself. At least it was the injury I suffered in your hotel. The parent-child rooms are all for children. If the sharp corners are not protected and there are no injury measures, it is very bad. I lost one of my room cards during the process. A boy at the front desk said there was no charge for ten yuan, but it still wasn't worth the bad experience of checking in.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay and providing your valuable feedback. We deeply apologize for the inconvenience and safety concerns caused to you by delivering takeout directly upstairs, and will review the takeout management system. Regarding the missing bed rails and floor hygiene issues, we immediately strengthened the guest room configuration and daily cleaning to ensure the safety and health of family guests. We attach great importance to the poor sound insulation and the slippery condition of the room when you first enter and will work to improve it. We sincerely apologize for the service waiting time and the accidental injury of the child, and will improve the front desk's emergency response capabilities and guest room safety standards to avoid similar situations from happening in the future. Your dissatisfaction is the driving force for our improvement and we look forward to welcoming you again with better service. We should be more flexible and thoughtful in handling lost room cards. Thank you again for your correction, we will do our best to optimize the guest experience.
Guest User
Family-friendly 2-bed Room
Checked in thg 6, 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on 17 thg 6, 2024
The hotel is in a good and prosperous location. It is very close to the Laohushi beach and has convenient meals. There are KFC, McDonald's, Pizza Hut and various restaurants nearby. The decoration of the hotel is very new and clean. It is suitable for bringing children to stay together. The hotel also has a buffet style breakfast for many children at no cost. The bathroom is also separated from wet and dry, and the staff has good service
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support of Xiaoru. It is precisely because of "family members" like you that Xiaoru can progress faster, develop better, and provide better accommodation environment for more "family members" , Xiaoru looks forward to your next stay, thank you!
Guest User
Family-friendly 2-bed Room
Checked in thg 7, 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on 17 thg 7, 2023
It's very clean, comparable to a four-star hotel, with intelligent controls throughout the house and a smart toilet. It's very close to the seaside, only a ten-minute walk. Downstairs is a commercial street leading directly to the seaside. Many restaurants. Steam seafood buffet. Quite a good experience. It’s convenient to get up early to catch the sea in Laohu Rock Park! There are small conches, small rainbows and oysters on the rocks!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and review! We have received your feedback, thank you for your recognition! We will continue to work hard to provide you with better services! wish you a happy life!
Алексей178
Queen Room
Checked in thg 8, 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on 28 thg 8, 2024
Приветливый персонал. Чистота вне и внутри номера. Унитаз с функциями биде. Всё включается и отключается с пультов ( шторы, свет). Уютно. Очень понравилось. По возможности приедем ещё.
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Anonymous User
Family-friendly 2-bed Room
Checked in thg 8, 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on 13 thg 9, 2024
Отель отличный, находится в центре от центрального пляжа минут 10, рядом много кафе-ресторанов. Номер большой, просторный с хорошим видом. В номере все необходимое было, убирались каждый день. Только о завтраки совсем не вкусные и скудные (для русских), лучше сходить в кафе.
Очень хороший, современный отель, обслуживание на уровне! Детям надарили игрушки, очень приятно)) расположение тоже хорошее, до моря идти недалеко, всем советуем