Reviews of Holiday Inn Resort Qionghai Guantang

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

This hotel has always been on my favorites list. This time I finally took my daughter to experience it. It is indeed the ceiling of parent-child hotels. I have experienced basically all the famous hotels in Hainan, but this hotel gave me and my daughter a great experience. First of all, the hotel scenery is great. It is opposite Baishiling. The hotel service is very thoughtful. Manager Meng from the front desk provided airport pick-up service. He introduced many hotel recreational facilities along the way. The room he arranged was also very considerate. It was very close to the elevator and helped us install the bed guard. Secondly, the hotel's travel photography charges are reasonable. It is very good. The makeup artist Yoyo and the photographer Li Xiang's service are great. They are very good at guiding children to take pictures and are very considerate! The service of a girl in the restaurant is also very good. I forgot her name. In short, the service staff are very enthusiastic and feel at home. I will stay at Qionghai Guantang Holiday Hotel next time.

I recently stayed at the Hot Spring Hotel and the experience was perfect! From the moment I stepped into the lobby, I was attracted by the warm and elegant decoration style. The soft lighting and green plants complemented each other, and the atmosphere was directly maximized. The guest rooms are very carefully decorated, the bedding is soft and skin-friendly, and you can sleep well all night; the smart equipment is complete, and even the position of the night light is just right. The hotel service is impeccable. The staff Vicky is warm and thoughtful throughout the whole process, actively helping to carry luggage, and also intimately recommending surrounding food attractions. The breakfast is rich in variety, with both Chinese and Western meals, and the freshly made hot food tastes great. The gym, swimming pool, and hot spring facilities are brand new and clean, and it is super convenient to relax. This stay is full of quality in every detail, and I strongly recommend it to everyone!

The hotel is so considerate. They even decorated the room. They knew it was the baby's birthday. The service was also super good. The ceiling of the parent-child hotel, hot springs, swimming pools, indoor and outdoor amusement parks, and various programs are really good.

This time I chose to travel in a hot spring hotel, and the journey experience was perfect! From the beginning of check-in, the front desk Xiao Wen was not only very good-looking, but also very warm and considerate. Not only did he patiently answer my various questions, but he also introduced the hotel's special projects and surrounding attractions in detail. The service was super good! The aunt in the guest room cleaned the room spotlessly, and the details were carefully arranged. The beds were neatly arranged and comfortable, and the toiletries were arranged in an orderly manner; the waiters in the hot spring area were also very thoughtful, always paying attention to the needs of the guests, handing over towels and warm water in time, and enthusiastically recommending hot spring pools with different effects, so that I can enjoy the comfort of bathing. The restaurant was full of surprises when dining. The restaurant waiters were enthusiastic and professional, actively introducing the signature dishes, serving dishes quickly, and asking about dietary taboos. During the meal, they came over from time to time to add tea and water, and pay attention to the dining situation, which made people feel warm. From accommodation to fun, to food, every link can feel the hotel staff's attentiveness. This travel experience is great, and it is highly recommended to everyone!

I have collected this hotel for a long time, and finally I have time to check in with my family. Location and transportation: The hotel is very close to Baishiling, the surrounding environment is very good, the air is fresh, and it is very convenient to get there from Haikou. In particular, the road from the highway to the hotel is very beautiful and clean. Hotel environment: The hotel has a holiday feeling, and the design is also very layered. It is quite interesting to take children to explore with a map. It is also very beautiful to take pictures. I like the landscape of the small playground in the lobby very much. When playing with children, you can enjoy the beautiful scenery. Go to Oita. Guest room: The customer service upgraded our room type on the 9th floor, facing the golf course and the lake, and the view is not too good. The facilities of the whole hotel are OK, the room feels very new, and I especially like the design of the guest room bathroom. I also like the folding glass door on the balcony. We opened the folding door at night, and it was very comfortable for the family to drink and eat supper on the balcony. Service: The overall service is very good, and the housekeeper will respond at any time. Meals: The breakfast room is spacious, the view is wide, and the meals are relatively rich. There is just no bacon🤣My husband looks for bacon everywhere. The restaurant has children's activities every day, which is very fun. Parent-child projects: The hotel has two amusement parks. The indoor amusement park is open all day and is very spacious. There is a kitchen experience area and a small theater stage. The ocean pool is an open space, and children will not feel bored when playing in it. The outdoor amusement park is only open after 5 pm. It is very large and has many projects, which are suitable for children of all ages. The hotel also has a small train park, and the parent-child activities in the afternoon are also very rich. The children have a lot of fun. Hot springs: There are many hot spring pools. Because it is a short holiday, basically every pool has people, but it is not crowded. The experience is good. The children like the fish feed pool very much. Lobby bar: The set meal is good value for money Let's talk about the poor experience. When we came in the afternoon, the car was parked at the door. The guard saw it and didn't help us move the luggage. My child and I were embarrassed to carry a lot of things in large and small bags. There was no staff to help. At that time, there was only one car outside the lobby... I thought the hotel was not responsible for moving luggage, but later I found that they pushed the luggage cart for the passengers behind... This is speechless. Points deducted In short, it is worth visiting for families with children.

This is the only family hotel I want to stay in endlessly. It is very cost-effective, especially the service of the housekeeper Vicky👩. I feel at home. I will definitely come again. Come to the hot spring when the weather is cold♨

The room is comfortable and nice, hot spring bathing is very convenient, and all services are in place. The food and beverages are rich and affordable. There are many activities for May Day, and the children are very happy. It is also very convenient to take a train or taxi here.

This time, the experience of staying at Qionghai Guantang Resort Hotel was great, and I must give it a five-star rating! The butler service was super considerate, following up from check-in to check-out, responding to every request, and the detail control was directly grasped~ I made an appointment for the cake-making activity in the hotel park. Sister Strawberry was enthusiastic and professional, and took the children to do it step by step. The children were super involved in the whole process, and finally held the cake they made themselves with a sense of accomplishment! The hot spring area was even more surprising, with several hot spring pools with different functions, clear water, private and comfortable environment, adults relaxed, and children also had a lot of fun~ The whole family had a great time, and I will choose this place next time I go on vacation! 💯

The room was very comfortable, the service was very thoughtful, the air conditioner was turned on in advance, and we arrived at 1:30, and we were immediately arranged to check in. The service attitude of Xiao Li at the front desk was very good. After a rest, we went to the guitar pool to splash for an hour, then went to the hot spring, and fed the fish in the fish therapy pool. The guest room sister Yanzi gave the child a small crocodile doll, which was happily held and refused to let go. I had to take it with me when I went out. I went back to take a shower and eat in the restaurant. The food was not bad. The restaurant service staff Hu Shaoling was very enthusiastic and friendly. After dinner, I went to the outdoor special children's park for a turn. There was a sand pool, a light show, a carousel, and the wind was blowing. It was neither cold nor hot, and it was very comfortable. The next day, I had breakfast and rested. It felt a little hot to soak in the hot spring. It was more comfortable to go to the spa area swimming pool to play in the water and didn't feel cold in the water. The service staff encountered in the hot spring and the swimming pool were very good. Checking out was delayed until 2 o'clock, so I had lunch before leaving. The tofu casserole was delicious. I ordered this dish for both meals.