Guest User
September 8, 2024
1. The front desk service is not very enthusiastic, and the skills are not up to standard. They say they don’t know anything they ask. It is very unprofessional to work without any training and qualifications.
2. The hygiene of the guest room is very poor, the bedside table is dusty, the mosquito repellent liquid is dirty, the towels have hairs and are poorly placed, there are no disposable toilet covers, no bathroom slippers, no anti-slip mats, and no soap. If you continue to stay the next day, you can change it. The bedding has not been changed, there is no place to dry clothes in the bathroom, there are few hangers, no hooks, and no ropes.
3. There is no food nearby downstairs, and it is still one kilometer away from Wanda. The location is inconvenient, and it is useless to take a taxi and park it in front of the hotel.
4. The hotel breakfast is very simple. There is no Quanzhou specialty snacks. I got up late the next day. I went there at 9:30 and didn’t eat anything. There is no need to buy breakfast.
5. The most important thing is that the room was renovated. The smell of formaldehyde was very strong and pungent. It was impossible to live in the first room. We changed to a room with green plants and the smell was slightly better. However, we felt dizzy after staying for a long time. Open the door and open the windows (I didn’t change hotels because I took a 6-hour drive to Quanzhou and waited for 2 hours for a taxi at the high-speed rail station. I was really tired and didn’t want to move). The changed room was very noisy and facing the street, and the sound insulation was very poor. Asking the front desk for earplugs doesn't work (either you will be inhaled by formaldehyde or be noisy to death)
6. I am a gold card member of Jinjiang, but its online price is cheaper than my membership price. When I checked in on the same day, I found that the price had dropped. I called the front desk to say that I could rebook, but the room was closed instantly and I refused to book it. It was really a scam. .
7. This is the first time in my life that I have stayed at such a poor Lavande Hotel.
Original TextTranslation provided by Google