Commonage Villas by Staysouth

Commonage Villas by Staysouth Reviews

Commonage Villas by Staysouth

15 Kerry Drive, Queenstown, Otago, 9300, New ZealandView Hotel Details
Commonage Villas by Staysouth
Commonage Villas by StaysouthCommonage Villas by StaysouthCommonage Villas by Staysouth
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Commonage Villas by Staysouth Guest Reviews

4.7/5
Amazing
26 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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Positive reviews(24)
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Negative reviews(2)
Jiayuan Huang
Grand Promenade Three Bedrooms Villa
Checked in Sep 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Sep 7, 2024
The environment is very good, and the facilities are also very luxurious. The only drawback is that the location will not be convenient if there is no car.
W JIANG
Grand Promenade One Bedrooms Villa
Checked in Apr 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Fantastic apartment. High-end. Will come back again. Really great and designer villa.
Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth
Guest User
Grand Promenade Two Bedrooms Villa
Checked in Nov 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2024
The room is comfortable and quiet, the environment is beautiful, the space is spacious and bright, the facilities are complete, and it is very convenient for climbing. It is suitable for family or friends to rent. It is also convenient to drive to the city.
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Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth
Guest User
Promenade Two Bedrooms Villa
Checked in May 2024
Family
17 Reviews
1.0/5
Posted on May 13, 2024
This Zhunan Hotel has no front desk. You need to email your credit card information to them and deposit NZ$1500. We stayed there for 3 nights. Check-out time is 10am. We wanted to pay extra to delay check-out until 12pm, but they didn't allow it. The service staff entered the room at 10am and started packing, asking us to leave quickly. We packed and left the room at 11am. The hotel staff didn't communicate with us and directly deducted NZ$300 as a late check-out fee. This hotel has no integrity and deducts the amount from customers' credit cards at will. Everyone should stay away from this hotel. They only care about money, not integrity.
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Response from Property: Kia Ora,You booked and paid for your villa until 10 am (standard check-out time) on your departure date, a late check-out was not asked for in advance, nor was it available. We had new guests arriving on the same day, into the same villa, hence why check-out had to remain at 10am. The late check-out charge was appropriate given your forced and unsolicited late check-out, plus the added stress accumulated in the housekeeping department as they rushed to get the villa ready for the new guests arriving by 3pm. I'm sure you can appreciate that if you arrived at your villa on your arrival date and were told at 3pm that the villa was unavailable because guests that departed this morning demanded a late check-out, you would be pretty annoyed. We like to offer late check-outs wherever we can, however, we were physically unable to on this occasion with new guests arriving.
bill6666
Promenade One Bedroom Villa
Checked in Apr 2024
Family
5 Reviews
4.7/5
Amazing
Posted on Apr 28, 2024
Overall it's very good, the scenery is beautiful, there is no front desk, you can't store your things, and you have to leave at 10 o'clock, which is a disadvantage. The room is large, 3 floors, there is a washing machine, and the house is very comfortable.
Original TextTranslated by Google
Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth
Guest User
Grand Promenade Two Bedrooms Villa
Checked in Oct 2023
Family
18 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2023
The room is very good, the location is great, and the distance is very convenient The facilities are complete, including dryers, washing machines, etc. You can cook your own meals, and it is suitable for large families or friends to live together.
Original TextTranslated by Google
Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth
Guest User
Grand Promenade Two Bedrooms Villa
Checked in Sep 2023
Family
16 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2023
This hotel is suitable for family travel or a few friends. There is a restroom in every room. The living room and kitchen are fully equipped on a separate floor, and the washing machine, dryer and elevator are very convenient. The exquisite facilities in the room are very particular, and it is about 800 meters away from the center of Queenstown. But it’s uphill to get back.
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Guest User
Grand Promenade Three Bedrooms Villa
Checked in Dec 2023
Solo travelers
26 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
Awesome, absolutely perfect
Original TextTranslated by Google
Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth
Qipianfengye
Promenade Three Bedrooms Villa
Checked in Jul 2023
Family
19 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
Pretty good, satisfied
Original TextTranslated by Google
Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth
Moteerbiqigaoshi
Grand Promenade Two Bedrooms Villa
Checked in Oct 2024
Travel with friends
19 Reviews
4.7/5
Amazing
Posted on Oct 6, 2024
誤打誤撞住進別墅。但是裏面很整潔乾淨,而且很有生活品質,所以用具和設施都比較高端。在皇后鎮的半山腰上。風景優美。可惜我們住的二天下雨。如果年紀大的還是注意,因為上坡下坡比較累。開車就沒有任何問題。
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Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 13, 2024
Absolutely lovely villa. Stunning views, top quality furniture and fittings and spotlessly clean. The villa had a warm and comfortable vibe. At the end of a long ski day we really looked forward to coming home. Check in and check out were seamless. Would highly recommend and will definitely be back.
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 13, 2024
The most amazing place to stay in Queenstown with families! The views were incredible. The fireplaces nice and cosy after a cold day out. They organised a highchair and baby safety gates. Kitchen equipment had everything you needed. The seperate bathrooms very handy. Close to town. We didnt want to leave!
Guest User
Checked in Jun 2024
Other
2.0/5
Posted on Jun 4, 2024
Really disappointing for the price - the sheets were synthetic so they are itchy and hot, while the bed sinks in the middle and is uncomfortable at best. The living room, view and fireplace are all lovely and we did like having the living area while travelling with friends. Don't expect any service whatsoever - they left us with 2 tiny little bottles of shower gel and body cream for 4 people for 4 nights. When I rang them and asked for more they didn't answer the phone and then left me two messages saying they don't replace toiletries or things in the room. I had also asked for lots of tea, which they didn't provide. We ended up buying a lot of those small things ourselves which is fine except that you expect more from high end accomodation like this. I think it is the small things that make the biggest difference and they just didn't provide us with a good experience in the end. Also the location is a bit crap as they are up the back of this massive hill that you have to trek up and down to get to Queenstown. You are better off staying down the hill or along the lake.
Guest User
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 30, 2024
The villa was warm and comforting. The view of queenstown city was beautiful day and night. Each room was very clean and well maintained. The fireplace in the lounge and master bedroom was extraordinary. The kitchen is well equipped and presented.
Guest User
Checked in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 16, 2024
The Commonage Villas were amazing! Perfect for our family and the view was incredible. We would definitely stay again. Service and communication were great. Great walking tracks around and only a short drive to the center of Queenstown. Thanks for the great 4 nights we experienced in Queenstown.