Hotels near Queenstown Gardens in Queenstown

Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...

Lake view rooms are perfect. The hotel is ok and as a Mercure, pricing is reflective in the higher end. It’s about a 20 minute walk into town which is downhill. To many sherbets and coming back I would recommend a lift. The local bus is halfway down the hill also. Bar staff and restaurant staff are smiling and helpful. Front desk need to take some learnings from them. Dinner 1 night was a nice meal accompanied by a nice wine and very pleasant service. Breakfast….save your money and head into town. You are paying for the view. Pay as you go as you don’t want a surprise when you check out.

We wanted to stay close to the airport, a short drive to town, with easy access to the highway towards Te Anau/Milford Sound. This hotel ticked all the boxes. At first arrival, we entered the parking lot and noticed how tight and small the parking spots were. After an elevator ride up to the lobby, we met with staff who were very professional and kind. We went to our room which was nice and updated, had a great view, and a spacious floor plan. We did have an issue with the sink, where it was clogged when we got to the room. While we went to visit Queenstown, a staff member unclogged the sink but didn’t clean it so when we arrived back, the residue from the clogging was still in the sink. A disappointment, and ironically a perk, was the small balcony. Most of the small balcony was used up by an air conditioner. The positive is you had a nice view of the mountains and Queenstown. The bed was large and comfortable. The couch, living area, and kitchen were really nice. We really enjoyed the shower and took advantage of the hot water while we had it. Overall we enjoyed our stay. The DoubleTree cookies are always a plus too.

We had a 1 night stay here when our flight was cancelled. A 2 bed lake view apartment 906. Very spacious and comfortable, great balcony over looking lake and mountains. Customer service was A1 and the morning coffee was really nice. Would definately stay again for an extended stay.

This is a caravan camp, self-sufficient, shared bathroom, shower, kitchen, laundry room, very clean, there is a playground, children like it. The hotel has a shuttle bus to and from the downtown and the hotel, which is also convenient for guests. The room was a log cabin with a bed inside and the mattress was super soft. Overall good!

Whilst this is an hotel that is rated as a luxury hotel there are a few features which don’t justify that title. The rooms are well appointed and very comfortable, and most have beautiful views of the lake. However there are a few things that are irritating. Being offered a coffee on arrival and then realise you have to pay for it, having to ask for enough tea and coffee every day, and always having to ask for more milk. The room service menu is very limited and not available when it says. We had to order an early breakfast which came in a carrier bag, with no milk or yogurt. Eating muesli dry is not fun! Apparently they had run out of yoghurt? I am sure when these minor details are ironed out the Rees would be truly classed as a luxury hotel.

I stayed in a King Mountain View room, and while the room felt small it was made up for the fact it was new, modern, well designed and comfortable. The open plan entrance and lobby area felt welcoming. The buffet breakfast included in the room rate was essential and super convenient to fuel up before heading up to the mountain early every morning. And happy hour in the lobby in the evenings 5-7pm. It is 5 minute downhill walk to the start of town and a 9 minute walk to the NZ Ski bus. On the way back to the hotel there is one block of steep hill to walk up but it is only a two minute section. Even though it was only a short walk into town, after a full day on the snow, travelling back and fourth to the mountain, it was hard to get the energy up to walk into town for dinner each night, being cold and tired. I caught the bus from the airport to the hotel which was super easy and a quick 20 minute ride. The airport bus stop is right outside the terminal. I bought a Bee card on the bus for $5 and the trip was only $1 for adults and 0.75c for children. The bus stopped at Blue Peaks directly across the road from the hotel. And the return bus trip to airport was just as simple. Overall a great stay, with new modern facilities, a fairly central location and friendly staff.

My husband and I stayed here for a stop in Queenstown for our honeymoon! Centrally located and close to the downtown! Rooms were very clean and great to have parking for our JUCY van! The check in office was great helping us out with an issue of double booking. I highly recommend you stay here! Drive over to the Bungy bridge, Skyline luge and Ferburger!

The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.

Cannot believe how good this place was!... We ended up getting a private 8 bed dorm for 6 of us, the room itself got a little hot, but the staff quickly brought us a fan which helped massively. Toilets and showers were so well kept and the lounge, washing machines and drying rooms made the whole process so easy. Kitchen is absolutely huge and perfect if you plan to prepare you food there. But the staff were something else, unbelievably friendly and one lady even lent me 50c out of her own purse for the lockers, completely didn't need to do it but wanted to help me out!... An absolute gem! I will DEFINITELY be staying here again in future.