Anonymous User
December 22, 2025
Cleanliness: The room had an unpleasant odor and we even encountered cockroaches, which made the stay uncomfortable.
Location: As expected along EDSA, traffic was heavy and constant.
Service: Room service staff were excessively loud in the hallways, especially while cleaning, which disrupted our rest.
Amenities: The personal hygiene kit felt inadequate and noticeably limited.
Comfort: Unfortunately, we did not enjoy our stay. From the very first day, our main concern was the noise. We were disturbed by sounds from the rooms above, surrounding areas, room service staff, and other guests. Despite raising this issue with the hotel staff, the problem persisted. Guests continued to be excessively noisy even past 10:00 p.m., and the noise from room service in the hallways further added to the disturbance.
We sought assistance from the hotel staff fro several times, but unfortunately, the noise persisted.
Because of this, we were unable to rest or sleep peacefully throughout our 3D-2N stay, leaving us disappointed and dissatisfied with the overall experience.