Hotel la Cartuja

The hotel is lovely. The staff are excellent. The staff are able to converse in English and are very obliging and helpful. The hotel is a short taxi ride from the old city of Quito and there are casual eating places in walking distance. We have really enjoyed our stay here

Great friendly family run hotel. Very helpful staff. Initially we has an upstairs room which was a little noisy but later moved to a garden room, which was lovely and quiet. Comfortable bed and very clean. Recommend room 3! Good breakfast too, with fruit, eggs, toast and juice, as well as tea and coffee. We would definitely stay here again as the location was good, very close to the new metro, which made old town accessible for 45c!

The service here is amazing and they could not be more helpful. 10/10 would recommend. Especially thanks to Patricio and Alison for making our trip so easy and enjoyable as well as keeping us safe and comfortable. I appreciate everything and would come back in a heartbeat!

During our 17 day we stayed at the quaint hotel a total of 4 days. What helpful and friendly family hoteliers! Helped with luggage, provided breakfast and best of all, stored our extra luggage between trips at no charge! When in Quito, I would definitely stay here again!!!

The staff are friendly and accommodating. The hotel is set in an old embassy building that is charming and comfortable, and the breakfast was delicious. The location was in a safe neighborhood, a short taxi ride from the old historical city centre.

Stayed here three times during an Intrepid tour of Ecuador Highlands and Galapagos Islands. The beginning, in the middle and at the end of the trip. It's a nice little cozy very safe feeling place. Front gate and door are always locked (there's a buzzer which rings their phone when you are there leaving very little time to be attacked on the street outside if you came by taxi. Although the reception staff gave me a map and told me not to go to nearby streets in one direction from the hotel or I would be attacked, I actually walked the streets of the neighbourhoods around the hotel on quite a few occasions and never once got killed. Or even hassled. It is also a short walk to the historic downtown area. You can safely walk there, at least in the day. It's a short taxi trip (which reception will ring for you) if you're concerned or want to go to further away places such as the equator. Reception will also speak Spanish for you to help solve an issue of any company you're dealing with, such as day trips whose buses don't turn up. Had the same room twice (room 9) and room 5 on the final night. They were both quiet and comfortable. There is a communal loungeroom (with toilet and shower in it, for if you're roommate has the key to your room), my only annoyance with this place is that they for some reason don't understand why strangers sharing an Intrepid room would each need their own key). Interior grassed umbrella and lounge/tables area is a nice place to mingle with other guests, as is a basic kitchen dining area. You get breakfast included, they even ask you how you like your eggs. The reception and housekeeping staff were always friendly and helpful.

Had a great few nights here. Employees are so helpful. Room was nice and clean. Shower had good water pressure as well as hot water. The breakfast could have a little more diversity, but what they did have was great tasting. My mother had lost her hearing aids and they were able to find them by the time we got back from the Galapagos Islands.

Lovely homely stay in Hotel La Cartuja, at the start of my trip to the Galapagos. Nice clean double room with shower, very comfortable bed. Breakfast continental, but with an option of eggs and plenty of coffee and juice. The staff are so friendly and helpful...Patricio, Maria et al