Super 8 by Wyndham Radford VA

Nice hotel and suitable

Great place good service

Got there was last minute stay an their printer was down. Desk person wanted me to sign my name on blank paper advised him I didn’t feel comfortable with that and that I’d sign it at check out.. he wasn’t happy about it..I went to my room and tv shut off in middle of program.. I called down he proceeded to say sorry that had been happening and ooh by they way I have paper I need you to sign now.. I had already got ready for bed and told him I would in morning.. asked about tv he said nothing could do and was very short with me. I don’t normally say anything but customer service with Alex was NOT on point… and I feel they shut tv off in room on purpose. ON TOP of that the BED was like sleeping on a slab.. I barely slept at all. The room had one positive the shower water was HOT and great water pressure. I did sign paper at check out.. as I said I would.

I stayed here because of the low price but also the strong reviews. I think those reviews were terribly overrated. Not very clean, broken stuff, sketchy, loud noises in lobby all night which I could hear down the hall.

This hotel doesn't have an elevator. Bathroom in lobby was locked and they didn't have a key. Had an AC unit in the room but nothing to heat and it was very cold in the morning. The bed was comfy and the shower was hot. I only stayed one night and thought it was ok for the one night stay. I wouldn't have booked it for longer.

When we checked in, we were first given a ground-level non-smoking room. When we entered the room, it smelled as if someone smoked cigarettes in it, the bedsheets had hairs on it, duvets had filthy spots, mattresses were soggy and old, and carpets inside & outside were dated and smelly. We were then given another room upstairs, which was a bit better in terms of not having hairs on beds, but overall room and hotel conditions were the same. Not a satisfactory experience at all.

The staff was very friendly, the room was very clean and spacious and the location was quiet.

The staff here was incredibly courteous. The updates that the owners have done on this property are exceptional. We will definitely stay here again.

Always good to see Jeff who greeted me like a friend. Not sure that the carpet had been cleaned, but I was just there to sleep and shower