Renaissance Raleigh North Hills Hotel

Location: The hotel is situated in North Hills, offering easy access to shopping, dining, and entertainment within walking distance. Guests appreciate the convenience of being in a vibrant area with no need for a rental car, and the proximity to various amenities is frequently highlighted.(based on 2 reviews)

Right in the middle of North Hills means lots of shopping and restaurants right outside the hotel. Front desk staff were excellent. Towels are scratchy, only one hook and one short towel bar in bathroom and our keurig didn’t work but there was coffee in the lobby in morning.

Mixed Bag This hotel was lovely. The staff was fantastic. Special shout out to restaurant manager Dee who is amazing at her job and clearly loves it. However, anytime I use ********** there is an issue. No matter how nice the hotel, I always get a room that feels less than. And if something goes wrong and you book through a third party, the hotel can’t do much. For example, house keeping never turned off the alarm in our room and it woke us up at 6am. Then at 9 am, house keeping just full on came into our room, despite the do not enter door knob sign. I did mention it to the front desk and they said they’d give me 3,000 points, but that’s 18 dollars…but they never did add the points. I plan to contact ********** customer service, but I don’t have much hope! The hotel was in a fancy to us area. Beds were comfortable and rooms were clean. The air conditioner was very loud and road noise was also loud, so I’d request a room not on the highway side. All in all, I’d stay here again, but would not book through **********.