Best Hotels in Rancho Mirage

We met Mark Austria, one of the ****** hosts, a while ago at a different ****** and always invited us out to this ******, we finally agreed and we wish we agreed sooner! We stayed over the 4th of July week and it was one of the best stays we had in a ******. From the moment we checked in we were greeted with a smile. After we were checked in we were so amazed on the cleanliness of the rooms. To our surprise, Mark sent us a text letting us know that he made dinner reservations and gave us credit to their steakhouse in celebration of our anniversary. It was such an amazing surprise and we felt that not only was he giving us an amazing experience but also he paid attention to details and truly personalized our stay. The dinner was fantastic as well as the service. Throughout the night Mark made sure we were taken care of and answered any questions we had. Agua Caliente, you have a tremendous asset to your team, thank you Mark! We are already planning our second stay and can not wait to come back!

I had been at this hotel in 1984 (for Marriott training)so I didn’t have high expectations due to the age of the property….but I have to say I was totally overwhelmed. The staff was so wonderful at the start from the lovely gal who checked us in (she has only been there 7 months) all the way to the friendly pool attendant. Omni has done a wonderful job in renovating the property. the food and beverage product was wonderful in the Blue Ember restaurant (chicken jidori delightful) The bartenders were all so friendly and they offered a great selection of handcrafted cocktails (my favorite was the pink gin drink. I had forgotten what a great location the hotel is (close to the 111. Housekeepers were excellent and always greeted us as we roamed the property. I have worked in hospitality for many years…but this is one hotel that I definitely would return to. Ps great French restaurant just around the corner.

The hotel has a beautiful environment, complete room facilities, good location, comfortable swimming pool, suitable for vacation, convenient shopping nearby, Wal-Mart, convenient parking in front of the building! The temperature difference between morning and evening is large.

Location: Rancho Mirage could be the best place to stay in the valley. It’s close to all the towns in the area and has great restaurants and shops. The HIE is really conveniently situated near shopping and with at least 5 or 6 restaurants within easy walking distance. Check-in / out and staff: Everything was great with the exception of check in. We arrived just after noon, and were told the room wasn’t ready. Asked them to please get it ready asap. Two hours later and still nothing. Another half an hour and I started to have a sense of humor failure. Really, is it not possible to clean a room in well over 2 hours? Highly irritating and unnecessary. Parking: Plenty parking round the hotel, free. Room: Really clean and well appointed. Large screen Tv, refrigerator, Keurig coffee maker, and microwave. Breakfast: The usual, with a reasonable selection of both hot and cold choices. Wi-Fi: Fluctuated quite a bit, but overall it was okay. (See test pic) TV and Air Conditioning: Both were new and functioned well. Stay again? Definitely. Whilst not cheap, unfortunately all hotels are relatively expensive in this part of the world!

The RItz Carlton Rancho MIrage was perfect for our time in the Palm Springs area. We were upgraded to a fire pit room with a desert view and loved it. After a night swim we would return to a lit fire and view of a full moon. It was a beautiful way to start the day as well. The view was gorgeous. We had a child with us so we could only use the large family pool. There were always chairs available and the staff was so helpful. They would open umbrellas, pass out ice water, frozen berries, and small smoothies. We ate at the restaurant a few times and it was always good ( I usually hate hotel food). We were 6 miles away from downtown Palm Springs, but it was a quick drive to grab lunch, wander around and check out the art museum. If you enjoy nature, this is the right hotel for you.

Amazing people make the hotel my go to stay for my family. They are warm, friendly, and when given the chance to do their jobs deliver above and beyond expectations. The Staff have great respect for one another and also enjoy working together from what I have seen. I stayed over a week with my kids and they made it feel like an extension of home. The breakfast staff is amazing and deserves gratitude when dining as they keep things flowing and are always cheerful and willing to engage in conversation not just dole out standardized greetings. The front desk...1 out of 5 stars in performance and attitude. I teach my family to treat the desk like you're staying at your parents house or grandparents house. The rooms make a hotel but the staff makes stay Thank you guys again for everything!!

i was driving through to Az and was tired i wanted to rest so i found this motel on online reasonably priced and cute quiet location beautiful view of the mountains i might add. the young lady at the front desk Salina was super friendly and very helpful she gave me info on a good place to eat which btw was amazing itlian place not to far from the hotel. she got me into a room right away the quickest check-in i have ever experinced which is also a plus cuz i was really tired. i would recommed this motel6 as its a hideaway

Hotel was very new and it was nice. Staff was professional but the hotel was a little bit pricey at 250 US Dollars after tax. I think this hotel is very new so I guess I understand the justification for such a high price point. The hotel includes a decent breakfast and also has a swimming pool and did let us check in 1 hour early. My boyfriend's mother was surprised that I picked holiday in express but she was very pleased with my decision and we got two rooms. I would return there but have to think twice about dropping $250 US dollars. Must be cheaper in the summer and perhaps not on a weekend when there was something special in town. I got the Holiday Inn Express on this wonderful website and it was literally 100 US dollars per night per room cheaper. Thank you trip.com

Have stayed here on occassion, not a bad property. I reserved a room for my daughters family, mom dad 8month old. When they went to check in they were informed the hotel will not accomidate you if you have a local address, After explaining, that there A/C system was out in their home and it was to hot for the baby, they were still turned away? Seriously, what are you thinking! Their having an infant party? They don't want your business, find another hotel!

We are here right now and I am disguested and disappointed with this hotel. We are in room 233 and when we got into the room, the first thing we noticed was that the carpet floor was soppy wet and then when we walked from the wet carpet onto the tile, it left dirty footprints because the carpet is so filthy. I will not let my children walk around without shoes. The tile is not even clean and is sticky when you walk across it. I'd hoped the balcony would make up for it but it is the worst view I have ever seen, looking into a run down utility area and what looks like an electrical substation over the fence, complete with rotting random boards that look like they've been laying there for years. After we got in the bed, the fridge started making this horrendous noise. Reservation for 3 people, but only 2 towels for the bath. They don't give you those little shampoo bottles, and instead have shampoo dispensers stuck to the shower wall, and of course ours is not only caked about with old shampoo that wasn't cleaned off, but after I cleaned it off, it was totally clogged, so I didn't even get to wash my hair good. Lots of things about the room look dated, like the door handles that have little tinges of rust, and the fire/sprinkler on the bathroom wall that is rusting through the thick layers of paint. There were many things that weren't clean to standard, with crumbs and hairs in the corners. I am sad we wasted a day here, and even though we have reservations for another day, I'm considering abandoning the 2nd day reservation to stay elsewhere. We have checked the coffee 3 times since getting here, and not once was the coffee in the lobby hot. I am not usually a complainer, and this is only about the 2nd hotel review I've ever left.