Reviews of Tru by Hilton Rapid City Rushmore

I really had a comfortable stay here. The room was spacious, staff was attentive to my needs and the hotel had a positive vibe over all. The hotel was also in proximity to restaurants. Overall, a great stay.

Jonathon in Reception provided excellent service. He helped us on several occasions. We thoroughly recommend him! Also, the breakfast was fantastic Loved your hotel!!! Great place to stay, with good staff!!

Most things were excellent except water putties around various locations such as the floor of elevator and around the soda in the first floor. I think they were from kids went to swim and when they got out , they did no t dry out outside the pool. They were just dripping waters all over the place. That was a hazard for other customers. I made the staff aware of it. You should have a rule regarding swimming rule. They should have dried out before out of the pool area. In addition kids were running n the hallway and made very noisy. You should separate family with kids from family without kids.

Good service and nice staff

The room wasn't large, but the facilities were simple and practical. It had a great location, was very clean, and was quite comfortable.