Rexan Hotel

We spent three nights at Rexan Hotel and overall had a disappointing experience. While the hotel is advertised as a 5-star property, it does not feel like one. The outside of the hotel and the reception area look good, but the rooms need improvement. The bathroom was not very clean, the shower area is full of mouldy silicon , and hot water took a long time. The minibar included drinks and nuts, and we were charged for items including a bottle of water, which was surprising for a 5-star hotel. However, the staff were very friendly and helpful, especially when arranging our transfer to the airport

Everything was Super

It's great hotel I strongly recommend it specifically for those who have transit in Tehran Imam Khomeini Airport.

Highly recommend

The hotel is nicely located at the international airport.It also offered complimentary airport shuttle. Very convenient for early departure. The buffet breakfast offered lots of variety, both western and Iranian dishes.

We were somewhat dissatisfied with our stay. Upon arrival, we asked for an early check-in, and the hotel allowed us to check in early without mentioning that it would cost €40. After we were already in the room, a staff member told us to go back to the reception, where we were informed that we either had to pay €40 for the early check-in or give up the second night of our stay—which had already been paid for in advance. We reluctantly agreed to this, but we were unhappy with how it was handled. Then, during check-out, they tried to charge us the €40 anyway. After a long discussion and the involvement of multiple staff members, they finally let us leave without paying the early check-in fee, as they had already taken away our second night. This is not acceptable. Guests should be clearly informed of any extra charges at the time of check-in—not surprised afterward and put under pressure. This kind of treatment is unprofessional and disappointing.