This was my first time ever staying in a hotel, or anywhere outside of my home, in all my 46 years of living, and I honestly could not have asked for a better experience. From the moment I walked in, Karen at the front desk made me feel so welcomed and comfortable. I explained my situation to her, and she was incredibly understanding, caring, and helpful. All the staff that night were very kind, and the daytime staff were lovely as well, but Karen truly went above and beyond with her hospitality. As I am diabetic and wasn’t feeling very well, Karen regularly checked on me to make sure I was okay. She would gently knock on my door just to ensure I didn’t need anything and that I was safe. That level of care meant so much to me. She also helped me settle in and assisted when one of the water taps was only giving hot water and the cold water wasn’t working properly. I genuinely felt cared for and supported during my stay. I would absolutely come back to this place again, and I highly recommend it to anyone looking for somewhere welcoming, kind, and understanding.