Victoria House by Aeria Apartments

I've stayed here before, unfortunately this time it was frustrating, problems in the shower drain, work noise that started at 7am, no detergent and soap to wash dishes and the clothes as usually available in the apartments. Even complaining, nothing has been done. And also the keep a very late check-in (4pm) and high security deposit. The cleaning at least was impeccable!

It is a good experience

Good location everything is OK but no lift so close to supermarket and shopping center

Very spacious apartment in city centre.

Great experience I recently stayed at the hotel for 15 days and had a generally good experience. The room was clean and tidy throughout my stay, and I appreciated the attention to detail in maintaining it. Luciana, the cleaner, was especially friendly and responsible, which added to the positive experience. However, there are a couple of areas for improvement. It would be more considerate to provide an instruction card for the laundry machine. Additionally, the shower pressure was weaker than I expected. Navigating the stairs with a 23kg baggage was also quite challenging, and I would recommend considering this for guests with heavy luggage. One last suggestion: it would be helpful if the admin could provide a simple confirmation when inquiries regarding check-in are received, even if the check-in details are only provided 48 hours before arrival. This reassurance would go a long way in improving communication. Overall, a pleasant stay with just a few minor inconveniences.

Lovely clean property... absolutely loved it.. would like a clock but im a time person.. shower absolutely amazing... town center location stayed during england final didnt hear anything... only issue i had was booking.. i booked paid and didnt hear anything i called number which i advise do not call cost a fortune to brazil.. message and call the london number for apartment...spoke to a lovely lady.. think her nsmr was alexandra very helpful not had that for a while.. tv does not have normal tv just apps.... but hey ho had a great time and it wax beautiful.. i would definitely stay again.. lovely cleaners who we passed in hall way and great central location... well impressed

Requested property to resend the instructions to get into the apartment and was resent them a day after the 2nd day, so lost a full night and requested refund via ******* and declined. Poor communication

Modern apartment in excellent location. A very comfortable, very clean, modern apartment. Perfect location for train station, shops, bars, restaurants. The only slight downside (if being picky) was the number of flights of stairs to get up to our apartment, and the temperature in the apartment in the summer was very stuffy due to being on the top floor (although there was air con and a fan provided). This wouldn't stop me booking again, and would definitely rebook.