Although the service was pretty normal, the first room that my wife and I were given was not up to the cleanliness. Standard that we have received at previous bookings. The floor was sticky wh3n we walked on it. There was a very large spider in the bathroom. The bathroom floor was sticky and appeared dirty.
The staff was understanding and gave us a different room. However, the television in this room did not work. Apparently, someone had taken the primary cable for the antenna, which the staff was able to get a replacement. However, the staff failed to program the television, which required another trip to the office and complain. FInally, the television issue was resolved.
This in all of our stays at this facility was about the worst. Poor cleaning standards, lack of the follow through on status of room conditions prior to someone having the room released for use.