What a cozy, warm experience it was to stay in this charming hotel! The customer service was unbelievably friendly (though not always speedy). The accommodations were so much more inviting than your average hotel: comfortable bed and linens, sofa in room, great water pressure in shower, extremely inviting lobby and Provisions Market with 2 fireplaces (meant for lounging), great accompanying restaurant (Terra Kitchen) and an overarching focus on gratitude, health and the environment.
Items that could be improved: 1) sound proofing between floors and rooms was not great (kept me up one night), and 2) No in-room coffee/hot water