Element Reno Experience District

Our apartment lost water, they allowed us to check in early.

Clean hotel with new rooms and great customer service. Would stay again.

The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening.

Very modern, room was very big and looked more like a small appartment, it had everything we expected and more.

The room was very expensive and super tiny. They charged us over $100 for our small dog. We arrived around dinner time but the restaurant wasn’t open. The staff was nice enough and the postage stamp size room was clean but I wouldn’t ever stay here again. Over $400 for one night (with dog) was definitely a rip off.

Important Note: Pool & Hottub are closed! They have been closed since Nov and are under construction, with no sign of being opened soon. The main reason I booked here for our ski trip was to have a nice hottub like pictured in the photos. Otherwise the hotel was ok, not great. New construction, and mostly clean. There is no "pet free" room - all rooms are for pets, so if you have allergies, this is not a good choice. Lastly, the clientele was, for lack of a better word, sketchy. The sticker on the room door says use deadbolt and safety latch, and this is the first hotel in a long time that I felt like I needed to do that. Would not stay here again.

Absolutely love everything about this hotel. They’ve thought of everything and everything is of quality. 10/10 experience for me.