Grand Sierra Resort and Casino

My stay was good. Room had to be changed due to a connected room which was very noisy. GSR thought the room was not connected due to their floor plans. New room was wonderful and pleasantly quiet.

We love staying at GSR so many activities for adults and children.

Was there in summer. Nice big room. No netflix or youtube can be connected. Pool is open only 10am.

Big room, clean room, quick check in

Good hotel with big ****** and bunch of restaurants within the hotel complex

No signs on directions to registration or elevators to hotel stay. Registration clerk or service clerk did not give much instructions to help with our first stay. We had to dig it out of her. Just said scan QR code??? We also didn’t know we had to Scann our card key to work elevator. Instructions were labeled in the elevator, other than out of the elevator before we entered. 

I usually love staying at this hotel but on this trip I had lots of trouble. Special events took up all parking spaces and I had to park off property after cruising for 30 minutes with no space available. The pool area was having a rock music beach party until 11 pm on the night I was departing and needed to wake at 5:30 am for my flight. No staff warned me of this late night party that created serious noise in the tower I was in that faced the pool. Hotel front desk offered ear plugs but no apology or offer to change rooms. To add insult to injury I asked for a wake up call that never happened. Luckily I had my phone to wake me although I got very little sleep.

Location is good. Clean