Guest User
January 30, 2023
The housekeeper, Ella, contacted me to check the time of arrival at the store after 11:00 am, and learned that I had been in Indigo the day before, and told me that the room had been arranged and I could come and check in at any time without waiting until 2:00 pm. Very flexible, which is great. The room feels like it has been upgraded silently, and we are very satisfied. There are welcome fruits when you check in, and the Priority Club members also gave you two drink coupons. The waiters also serve with a smile, which feels good. A little suggestion is that no matter in Indigo or InterContinental, after we checked in in the lobby, no one introduced the specific facilities of the hotel, such as where the water park is, when it opens, what restaurants are available, and where the specific location is. It was only after three or four o'clock in the afternoon that I was notified through the housekeeper's WeChat. Personally, I feel that it should be introduced at the time of check-in, so that the guests in the hotel can arrange specific itineraries. In addition, no matter Indigo or InterContinental, there is no guidance after check-in, and you can find the elevator by yourself. If this aspect can be improved, it will be more perfect. In general, I personally feel that it is a family hotel that I will stay in again.
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