JW Marriott Reston Station

Beautiful and amazing room … the linens, bed, toiletries … this place is luxury and the he staff was very accommodating.

A lovely hotel with friendly and helpful staff. The hotel is fairly new with comfortable sized rooms and bedding. Overall, a very positive experience.

I can’t begin to tell you, this was the best Hotel experience me and my wife have ever shared. We have been all over the world nothing came close to the first class experience. Chad Garner security, and a managers named Zen & Dwayne Wright made sure of it. Five Stars for sure

From the moment you step into the JW Marriott Reston Station, the property makes a statement. The lobby is sleek and sophisticated. Think soaring ceilings, curated finishes, and an atmosphere that signals you’ve arrived somewhere genuinely special. This is a hotel that knows what it is, and it wears it well. This is easily one of the finest hotels in Northern Virginia. The rooms are spacious, beautifully appointed, and thoughtfully designed with the kind of quiet luxury that doesn’t need to shout. Everything from the bedding to the bath products reflects the premium positioning of the brand. Molton Brown, I ❤️ You. Staying here feels like a proper retreat. The Staff: Mostly a Highlight. Two standouts deserve specific mention: the lounge attendants and the bellhop staff. The lounge team was warm, attentive, and genuinely friendly. They made the executive lounge feel like a personal welcome rather than a transactional amenity. The bellhop was equally polished and courteous, handling arrivals with ease and a gracious demeanor. Check-In: Professional, but not memorable My only meaningful critique lies with the front desk check-in experience. The staff were entirely professional — efficient, accurate, no complaints there. But at a JW Marriott, professionalism is table stakes. What I didn’t feel was that extra degree of genuine warmth or the sense that the team was going above and beyond to make a guest feel truly welcomed. It was competent, not memorable. At this price point and brand tier, the check-in should feel like the beginning of something special, not just a transaction completed correctly. Bottom Line: JW Reston Station is a genuinely luxurious property that delivers on nearly every front. A small lift in front desk hospitality culture would make this a flawless stay. If you’re a Bonvoy Titanium member or traveling on points, this is absolutely worth it — the hard product is excellent and the lounge and bell staff elevate the experience considerably.

Great bed if small rooms and a bit plain. Functional bath. Great restaurant and wine list. Fabulous gym. Has rooms not stinking of air freshener so ask. Best around IAD.

We had a great stay at JW Marriott Reston Station. The hotel is new, very clean, and well maintained. The staff was friendly and extremely accommodating throughout our visit. Tristian was so kind and patient during checkin. We were pleasantly surprised with an upgrade to the Executive Lounge and thoughtful welcome goodies, including a cake for my husband’s birthday, which made the stay extra special. The gym is a nice size with plenty of equipment and options. One thing to note is that the Executive Lounge is not open on Fridays and Saturdays. Overall, a wonderful experience and I would highly recommend staying here.

I recently stayed at the JW Marriott Reston Station to celebrate my birthday, and I can honestly say this was one of the most thoughtful and seamless hotel experiences I’ve ever had. From the moment we arrived, everything felt elevated. The valet service was smooth and convenient (especially with the garage under renovation), and the staff set the tone immediately professional, warm, and genuinely attentive. When I walked into the room, I was completely blown away. The team went out of their way to make my birthday special there was a beautifully framed birthday message signed by the staff, a delicious chocolate cake, and a bottle of wine waiting for me. It wasn’t just a gesture it felt personal, intentional, and incredibly thoughtful. The room itself was absolutely stunning modern, sleek, and spotless. I’m someone who typically feels the need to wipe things down when I enter a hotel room, but not here. Everything was pristine. The bathroom felt like a spa, the robes were luxurious, and every detail—from the lighting to the layout—was carefully designed. The view from the room was also beautiful and added to the overall experience. Honestly, I found myself wishing I had booked an extra night just to enjoy it all a little longer. What stood out most to me was the level of care. You can tell this team takes pride in creating an experience, not just providing a place to stay. If I could stay at a hotel like this every time I travel, I absolutely would. Thank you to the entire team at JW Marriott Reston Station for making my birthday feel so special. I will definitely be back—and recommending this property to everyone I know.

The first JW Marriott hotel to open in Virginia was not as remote as many would think. It is conventiently located near Washington Dulles airport and DC by metro 2 blocks away. Executive lounge first night was disappointing as it was sleek and modern but then served up pretzel bites and mini corn dogs. Following evening had pate, premium cheeses like brie and better appetizers. Rooms had all technology like smart TV, automated black out curtains. Bathroom was white Italian marble with great Le Labo toiletries. Fitness center was large and had Peleton bikes. Despite many buildings in the neighborhood, there was not much to do around the neighborhood. It is obvious most people just live and some work here and then leave immediately after.

Had a wonderful stay at this well-operated new property. The customer service at this property was especially top notch, making an already comfortable stay that much better. I was absolutely blown away by the exceptional guest relations/customer service provided by Tien at the front desk and Anisa from the in-room dining team - they both really went out of their way to make us feel welcome. Osman from the valet parking team was also super friendly, as was Anik. Thank you JW Marriott Reston Station team for a wonderful stay!