Guest User
August 29, 2023
A very bad experience. Checking in late at night cost an extra 1,300 euros. I had already paid with Ctrip, and they charged an extra sum.
After staying for 4 days, I forgot to clean for two days. What was the room like when I went out, and what was the room like when I came back
The bed sheets are dirty, there is no free bottled mineral water in the room, no disposable slippers, the laundry service is closed on weekends, outrageous,
I communicated with the front desk of the hotel several times, each time the attitude was good, and it was still the same when I came back the next day. By the way, the phone in the room was broken, so I had to go downstairs to the front desk to complain
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