Reviews of Arctic Comfort Hotel

Ease to walk to main areas

The hotel is a bit far from the city center, it takes about half an hour to walk, and ten minutes to the city center by bus. It is the best choice for a one-day tour with a group, because the tourist bus stops directly in front of the hotel. The dry meal is very simple, a few breads plus a few meats and fruits and there is no other choice.

Pleasantly surprised by the room's size. Felt comfortable and safe. Quiet despite being very close to the reception area. Great location among the locals as another guest pointed out to me. Friendly & helpful staff (reception & housekeeping) Room was a bit warm but opening the windows helped. Free Wi-Fi. Would definitely stay again.

We were pleasantly surprised, rooms are spacious and lovely and warm, we had to run the radiator down. Clean comfy beds, rooms tidied on a daily basis, tea trays restocked and lovely hot showers, with it being Iceland expect a slight smell of sulphur from the hot water. The continental breakfast is excellent, nice and fresh with plenty of choice, try rhe freshly made waffles mum. I am no good with names, but all the staff were friendly, polite, smiling and very helpful. It is a bit out of the way, but all the excursions pick you up at the door, and you are always first on and off the bus so grab the front seat to see the beautiful scenery. Pleasant walk into town, plenty of taxis or busses to get you home.

Stayed here 6-9th March. The rooms are basic but did the job. Could be a little cleaner, dust on the lamps etc but the beds and bathroom were clean so that's the main thing. The rooms were very toasty, we had brought hot water bottles with us not knowing what to expect and we didn't need to use them once. The best thing about this hotel was the customer service. The staff helped us so much with a few issues - including having the wrong case! They helped with bus stop locations, happy to ring around to confirm you were attending your trips etc. The hotel seemed a little out the way, but as it goes it seemed to be the best location because we were always being picked up outside the hotel for trips when other hotels were having to walk to bus stops. Would stay here again if I returned to Reykjavik!

This hotel was booked by the tour company and the reviews were good. We arrived after a stressful start to the holiday and immediately felt relaxed when we met Mike & Dido. They helped us to plan the excursions and suggest a place to eat, which luckily was a block away, as it was windy, cold and snowing. Would suggest you pay a visit to Ginger, the healthy fast food place. The rooms were a good size, warm, comfortable & clean, with a small fridge. The water was hot and as you would expect in Iceland has a slight sulpher smell. The beds were certainly comfortable. Breakfast was self service continental with Dido herself making fresh waffles, endlessly. Although we didn't use the bar the seating area was pleasant.