Reykjavik Haaleiti Hotels

Great hotel. Faboulous size family room for 2 adults and 2 teens- proper big and comfy beds for all and no sofa beds! Lovely buffet style breakfast with hot and cold food. We like the location which is about 20mins wslk to town centre but local to fantastic swimming pool with lots of thermal springs of varying temperature. Hotel had free parking so was very convenient for us with hire car. Spa within hotel was also a bonus. Resturant and bar within hotel served great food. All staff was friendly and helpful. If we ever go back to zIceland will definitely stay here again.

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

When we return to Iceland, we will most likely look first at staying here. It was very clean and comfortable, the people at the front desk were super helpful, the lobby was beautiful, and we enjoyed the free garage parking very much. We stayed here our last night before flying back home, and we had to leave at 6am so we were unable to enjoy the complimentary breakfast, but they did have coffee and pastries waiting for us in the lobby before we departed. The location was just a short 5 minute drive to the center of town, and the person at the check-in desk gave us very good directions for parking and even made a great dinner reservation for us at the Seafood Grill. We had a wonderful time.

It was a true pleasure to stay at Hotel Lotus during our visit to Reykjavik. This hotel can offer modern and newly redecorated rooms with very comfortable beds. The breakfast is fresh and delicious. And last, but not least - this hotel is run by the most welcomming, nice and helpful hotel owner that I have ever met! I would love to stay here again

The location is not the best but 20 minutes walk from the downtown is acceptable. Love the designs of the hotel and the amenities. The room is very spacious and has most of the things you’d need for a stay. It is really nice to see coffee machine and fruits in room. Everything is very neat and tidy. However, the check-in process was not satisfactory. It is really hard to reach out to a staff in the hotel. The self-check-in process requires an email from the hotel that tells you the room number and passcode. Since the only pin is got was the booking pin but not the check-in pin, it took me long time to realise I did not possess the check-in pin to enter the hotel. The hotline provided by the hotel was not working at all. Thankfully trip.com’s CS was really helpful in contacting the hotel for me. The hotel’s staff were really friendly and polite but the fact that I didn’t receive the room no and passcode beforehand was still very frustrating. Therefore the best advice to book this hotel is to check whether you have the room number and passcode at least 1-2 days before your stay. Other than the check-in issue, I had a nice stay here.

The staff of the Hostel are very responsible to solve problems for the guests. There are washing machines and dryers, and the charges are reasonable. ISK2000 is cheaper than some hostels, but the location is a bit far away from the city, and it may be inconvenient for those without a car. There is a very comfortable common area. There is also a hairdryer in the common area, so you don't have to worry about making noise to other guests at night.

A successful attempt to blend a hostel and hotel together, this place has touchless check in and processing. I loved being able to get in the door with a code, get my key card with a code and go directly to my room. Do I worry they never change the codes and one day that might be a security risk? Yes. But I accepted it. The rooms are small with not great sound proofing, but private, cozy, functional, and bathrooms are small and worked. I would like at least one more hook for wet stuff but more importantly- the rainshower head was not working for us and the water spills everywhere in the bathroom. You can see the damage on the wood door already. Also- no washcloths. I had brought my own but be aware. I also couldn't really figure out the towel warmer/heater thing. The vending machines, free coffee, basic plates/cutlery/snack drawer were perfect when you need them. I could not figure out breakfast- one morning there was a huge delicious spread. Other mornings, nothing! Was it one big group that set it up? Who knows!! Expect nothing. Leaving luggage was easy, elevators worked fine, everything seemed very clean and kept up. If your priority is to save a chunk of money on hotel and you are ok with a car or bus tours, this will be a good choice since it's easy to get to and there are grocery/restaurants around. For a first trip with no car though, I would say it's worth a bit more money to get a center city hotel. The buses and taxi systems just aren't secure enough for foreigners to rely on and it's so much time/energy getting to and from without a car.

Hotel was clean, and overall nice. Free breakfast was very nice and had a wide range of food (bread, yogurt + toppings, make your own waffles, beans, eggs, coffee & tea); there is also a communal fridge on the 2nd floor. However, a few VERY IMPORTANT things to know regarding this hotel being self-service: 1. You are supposed to receive an entry code to get into the hotel 24-48 hours before arrival. We did not know this as we had booked through a credit card rewards program. We arrived to the hotel through the parking structure and were met with a key pad and a sign saying that all guests should have a code in their email. We called two numbers for the hotel and could not reach anyone - so we just called constantly and sat outside the building door for ~30-45 minutes. Finally some guests left and held the door open for us so we were able to be in the lobby. It was around 6pm which is when the bar opens up, so we were finally able to find a staff member who helped us. Our credit card company also finally got in touch with someone and we received our email with the code. So FYI - if you have not received a code within 24 hours, make sure you reach out so you have time to get into contact with the hotel as they do not appear to answer their phones all the time (email may be more effective). 2. The parking structure is difficult to park in - it is an underground structure, so just be prepared to park in a slightly tight space. However, the parking structure leads directly into the hotel which was very nice! 3. As it is a self-service hotel, we were having trouble opening and closing our door (we couldn't get it to lock). We were able to ask the man tending to the bar for help; but he was only able to do a temporary fix; I feel at a non-self service hotel we may have been able to get a different room with an appropriately functioning door. We just had to use lots of strength and make lots of noise to slam the door shut to lock it - not the biggest deal, but just a small note. 4. Just an FYI that this location is not in the city center of Reykjavik (you would have to drive or take the bus to get to the city center). This place is more residential, with grocery stores (which we went to) etc. We had stayed in a hotel in the city center earlier in the trip; and this was a very different spot of Reykjavik. Just FYI that Reykjavik is massive! Overall nice, clean hotel - but the self-service aspect does have its pros and cons (you just don't have the 24/7 support you might have at another hotel when little things go wrong etc.).

I stayed for two nights and the room was not cleaned the next day (there was a sign saying room cleaning). It took several calls at the front desk for someone to answer the phone and ask for new bath towels. The front desk replied that they were busy at the moment and if necessary, you could go to the front desk to get the towels yourself. The room is clean.

We visited friends in Iceland and spent 2 nights at the Holt Hotel at the start of our visit. Staff was fantastic,warm and friendly. Hotel is on the older side, but location is fantastic and it’s been well maintained. We enjoyed the unique art and older feel, but if you want sleek and modern this is not your place. The room was small compared to America, but completely functionable. Traditional breakfast especially the pastries were amazing. We have no complaints and thought we got a great deal.