Holiday Inn Vancouver Airport Richmond, an IHG Hotel Reviews
Holiday Inn Vancouver Airport Richmond, an IHG Hotel
10720 Cambie Rd, Richmond, British Columbia, V6X 1K8, CanadaView Hotel Details
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1 night
Holiday Inn Vancouver Airport Richmond, an IHG Hotel Guest Reviews
4.6/5
Great
59 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.4
Cleanliness4.6
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All reviews(59)
Positive reviews(58)
Reviews with photos/video(12)
Friendly owner(16)
Clean and tidy(14)
Awesome rooms(13)
Offers pick-up/drop-offs(11)
Awesome stay(10)
Easy to get around(5)
Delicious breakfast(4)
Negative reviews(1)
mintylau
Two Queen Room
Checked in Jul 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
Great stay. The bed was very comfortable. Love the location as it is near McDonald's. Their free voucher for children breakfast was good too! We also had breakfast in the bar next to it.
Overall it was a great stay!
They also let us early check in which I loved the idea. Never happened to us before.
The only thing was that the lift was very slow. If they can fix the other lift maybe it will be better. Otherwise the stay was great 😃
YUE RU
Two Queen Room
Checked in Jan 2024
Family
34 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
Good customer service and convenient location with comfortable room recommend!!!
Carlos IV
Standard King Room with Mountain View
Checked in Nov 2023
Couples
24 Reviews
3.5/5
Posted on Jan 6, 2024
Hotel with scheduled free shuttles from airport to hotel vice versa.
Good hotel for travellers with connecting trip from Vancouver Airport
Al Fernandez
Standard King Room
Checked in Jan 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2023
The staff is very friendly. The beds are comfortable and the room was spotless. Had maid service. I would definitely stay here again. I good value.
WANBING
Standard King Room
Checked in Feb 2023
Couples
6 Reviews
4.5/5
Great
Posted on Mar 7, 2023
Besides there is no room service, all good.
Guest User
Two Queen Room
Checked in Nov 2024
Family
4 Reviews
3.5/5
Posted on Dec 28, 2024
Clean
Samara Arbesu
Two Queen Room
Checked in Jul 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2022
Great location and convenient for bus travel. Hotel is nice, clean and staff is very helpful.
Andrea Pic
Standard Room
Checked in May 2022
Business travelers
30 Reviews
5.0/5
Outstanding
Posted on Jun 5, 2022
Quick check in/out process, helpful staff at the front desk.
Close to the airport.
Victor Chan
Standard King Room with Mountain View
Checked in Feb 2024
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Apr 22, 2024
Decent
Guest User
Two Queen Room
Checked in Aug 2022
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2022
Excellent hotel
LO WAI LING
Standard King Room
Checked in Nov 2021
Solo travelers
5 Reviews
4.5/5
Great
Posted on Mar 20, 2022
Good!
Guest User
Standard King Room
Checked in Dec 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Jan 21, 2025
It takes about 15 minutes to get to the hotel from the airport by hotel shuttle bus. The shuttle bus runs every half hour, leaving the airport on the hour and half past. The front desk check-in was quick, and we also booked the shuttle bus to the airport the next morning. The room was very clean, with free coffee and tea, a microwave and a small refrigerator.
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Carolinechou
Two Queen Room
Checked in Nov 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2025
This location is very close to the airport and has a shuttle bus, which is very convenient. It’s really great. The buffet breakfast on the first floor is very rich. We arrived around eight o’clock on Christmas Eve. In fact, they were already closing, but the beautiful service staff were still there. Thank you very much for letting us in and having dinner. We had a well-fed Christmas Eve🤶so touching. The pork ribs were delicious.
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Guest User
Two Queen Room
Checked in Aug 2024
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
It is very convenient to use the shuttle bus near the airport. The Italian restaurant near the hotel is great. You don't have to get off the plane to pick up the car. The car rental company can deliver the car to your door the next day, which is much more convenient.
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Brendadamowang
Two Queen Room
Checked in Jun 2024
Family
31 Reviews
3.3/5
Posted on Jul 18, 2024
The hotel is in a great location, and it is very convenient to go to Richmond and Vancouver. The room service staff is very clean, and the two 1.5-meter large beds can fully meet the travel needs of a family of four.
However, something very unsatisfactory happened, and it was even a bit annoying. A Chinese service staff with long straight hair at the front desk (8:50 am on July 15) treated us with indifference when we asked her about the location of the laundry room and ATM machines, and her attitude was particularly bad (she was not clear about her own expression and was particularly impatient with the guests). At first I thought this girl had this kind of work attitude, but when I turned around and saw an Indian grandfather go to the front desk to inquire, the female service staff immediately piled up her smile for eight lifetimes.
Uh... um... I was still sitting on the sofa in the front hall, and I suddenly felt discriminated against.
The image of employees also represents the image of the company. I hope that IHG Group will still be careful when hiring in the future.