Whilst the room was a good size and clean, unfortunately the en-suite shower didn't work. At best there was a tiny, scorching hot dribble which you could barely wash soap off with. Although after about 2 mins, that stopped completely and I ended up having to wash myself and rinse my hair with a mug filled up from the sink. I mentioned this to a couple in breakfast who said they'd had the same experience.
I raised it with the owner on reception, who was extremely rude. Apparently the accommodation is very good value for the local area, which seemingly excuses having an en-suite which doesn't work. And in the same breath, she then told me that they'd had problems with all the bedroom bathrooms and had a plumber out recently.
My advice? Save your money, please! Go choose one of the other lovely B&Bs that are all around Richmond - don't waste it here.