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5 star

Grand Poet Hotel and Spa by Semarah
4.8/5116 Reviews

Grand Poet Hotel and Spa by Semarah

Riga City Center Riga|0.31km from Riga Congress Centre
We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

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Explore Guest Reviews of Hotels in Riga

Searching for hotels near Riga Congress Centre? Compare room rates and reviews to find your ideal stay.
Relais le Chevalier
4.5/551 Reviews
Riga City Center
The location is close to the famous monument, the hotel is clean and looks new. The decoration is good-looking European style, the breakfast is great, you can order what you want to eat right now. Environment: Great
Grand Hotel Kempinski Riga
4.7/542 Reviews
Riga City Center
Although the service staff is really lacking in education and lack of training, the location is definitely not to be said, and the overall facilities are still very good and worth having.
Monika Centrum Hotels
4.3/574 Reviews
Riga City Center
Hotel location is good, just at the junction of old and new Riga To the east is the art district, where you can take a boat ride to the west and the old town to the south. You can go to the old town or take the bus. There are also a lot of bus stops nearby, and it is very convenient to travel. Downstairs is the number one restaurant on a travel software The hotel’s own breakfast is also good, although there are not many options, but it is enough. I prefer to live here than living in the old town. 1. You don’t need to take the box to walk the stone road 2. Accessible barriers and elevators
Radisson Blu Ridzene Hotel, Riga
4.3/550 Reviews
Riga City Center
The hotel is located with close proximity to the old town, very conveniently located where all major attractions are within walking distance; room was spacious and well lit with full wall frame window to allow as much natural light into the room which was very nice. Front desk persons were all very kind, friendly and helpful and ready to provide service and answer questions with a smile. Breakfast choice was descent with some local specialty which I appreciate, and I received a lovely tulip on the International Women’s Day. Would definitely stay again and highly recommended!
Mosaic Hotel
4/59 Reviews
Riga City Center
The hotel is more like a dorm/hostel with private rooms only. Because the Shower/toilet is shared between several rooms. However it did not cause any issues or discomfort. The hotel offers breakfast however it is pretty basic, but enough to start your day. The staff was welcoming and nice. The decor is good and the rooms were clean. I think its a great place to stay if you are on a budget and want to visit Riga as the hotel is near most of the atractions.
Hotel Gutenbergs
4.3/569 Reviews
Riga City Center
The breakfast was exquisite. The variety and quality were excellent. The cutlery and surroundings were elegant and chic. The house is said to have more than 300 years of history, so there are wooden beams in the room. The carpet in the corner is very dirty. Other sanitation is ok The rooms are a bit retro, and the European style is overall. The suite is very large with two beds and extra beds can be accommodated in a family of three or four. The single room is not clear. The room on the main street is very very noisy. Downstairs is B bar. At night it is a bar. Disco-like music ends at 2 o'clock. The waiter gave earplugs and apologized. When it was convenient to go out of the old town, it was really facing the church of domo.

Frequently Asked Questions

Riga Travel Guide

Riga, the capital city of Latvia, is a hidden gem nestled in the Baltic region. Boasting a rich history, stunning architecture, and a vibrant cultural scene, this city offers a unique experience that will leave you captivated. From its charming cobblestone streets to its magnificent art nouveau buildings, Riga is a treasure trove waiting to be explored. Whether you're a history buff, an art enthusiast, or simply looking for a memorable vacation, Riga has something to offer for everyone.

Numerous Popular Attractions in Riga:

• Old Town: Lose yourself in the narrow streets of Riga's Old Town, a UNESCO World Heritage Site.

Freedom Monument: Pay homage to Latvia's struggle for independence at the Freedom Monument, a symbol of national pride and unity.

• Art Nouveau District: Marvel at the exquisite art nouveau buildings that grace Riga's streets, showcasing the city's architectural heritage.

Central Market: Experience the vibrant atmosphere of Riga's Central Market, one of Europe's largest and most diverse markets.

Transportation in Riga:

• Riga International Airport: The main gateway to the city, Riga International Airport offers various international flights and is located just a short drive away from the city center.

• Railway Station: Riga Central Station connects the city with other major cities in Latvia and neighboring countries. Trains provide a convenient and comfortable mode of transportation for exploring the region.

• Public Transport: Riga has a well-developed public transport system, including buses, trams, and trolleybuses. Purchase a reloadable e-ticket or single tickets to easily navigate the city and reach your desired destinations.

Better to Know Before Visiting Riga:

• Currency: The official currency in Latvia is the Euro (EUR). Make sure to exchange your currency before your trip or withdraw cash from ATMs in the city.

• Language: The official language is Latvian, but English is widely spoken in tourist areas, hotels, and restaurants.

• Weather: Riga experiences a temperate climate, with cool summers and cold winters. Pack accordingly, with warm clothing for winter visits and lighter attire for summers.

• Safety: Riga is generally a safe city to visit. However, it's always advisable to take precautionary measures by avoiding dark and isolated areas.

Other Attractions

If you stay at a hotel in downtown Riga, nearby attractions like Rigas Doms, Doma Laukums can be your first stop. You can choose attractions in Riga that are perfect for a weekend getaway, such as Culture Palace ZIEMELBLAZMA, Jūrmala Seaside Resort. You can also visit top-rated attractions like Albert Street, Brīvības Piemineklis, Svētā Pētera baznīca. Upon departure, you can head to popular commercial areas like Medus Istaba, Hobbywool to buy souvenirs or travel accessories.

Hotel Info in Riga

You don't have to worry about accommodations when traveling to Riga. Here, there are more than 249 hotels for you to choose from. Riga has high quality and low-priced hotels. You can spend one night at a nice hotel for only 64 USD. There are 10 five-star hotels in Riga at an average price of 177 USD per night. There are 40 four-star hotels in Riga at an average price of 71 USD per night. There are 48 three-star hotels in Riga at an average price of 35 USD per night. There are 3 two-star hotels in Riga at an average price of 61 USD per night. As a popular tourist city, Riga has many renowned chain hotels. If the comfort level of your trip is important, there are many choices in Riga, such as hotels under the Days Inn brand. Days Inn is the top choice of many travelers in Riga. A popular hotel in Riga, Hotel Forums is also one of the highest rated. If you're still unsure, Trip.com recommends Rixwell Gertrude Hotel.

Average Temperature

• January to March: -2.0°C during the day, -5.13°C at night

• April to June: 12.94°C during the day, 8.07°C at night

• July to September: 17.43°C during the day, 12.94°C at night

• October to December: 3.57°C during the day, 0.99°C at night

Average seasonal Rainfall

• Spring: 29.53 cm

• Summer: 47.83 cm

• Autumn: 75.43 cm

• Winter: 54.5 cm

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