Fairmont Hotels in Rio de Janeiro

After reading the reviews I was afraid to make the reservation, but I'm glad I didn't pay attention and did. Very well located, good hotel, comfortable rooms and bathrooms. Great value for money. There are some stains on the wall, but nothing that smells and it's not very noticeable. I stayed in room 1713. I recommend it.

I had my doubts about the quality of the hotel due to the previous comments, but I was 6 days, 5 nights and I loved it. The room was small, but comfortable with everything needed, the daily cleaning was excellent, the staff very careful, although not everyone speaks Spanish the readiness to solve your doubts is very good. It is located in the centre of Lapa, in front of the hotel and near the hotel there are several stores that operate until late (apotheke, supermarket, clothes stores, restaurant, etc.). The public transportation is outside the hotel and you can reach anywhere in the city (beaches, museums, fairs). They do not offer tours but call a spectacular tour agency ( river40 degrees); breakfast is a buffet type, very varied, strong with different sweet, salt, juices and fruit accompanies. The pool is of medium size, low-drop but pleasant for bath****.

The environment is good, close to the airport and Iguazu Falls, very convenient, the breakfast is very good, recommended! More importantly, I tried to delay the check-out, and they agreed very quickly. The environment is very good, with peacocks, etc.

A wonderful hotel with the perfect location right on Copacabana Beach. The rooftop offers a breathtaking view of the sea. The pool there is perfect for cooling off and makes sunbathing bearable. For places on the beach, the hotel has its own sunbeds with umbrellas. The hotel and its staff provide exceptional service. No wish is neglected. No matter what problem arises, you try to score with a friendly manner and great gestures. The cleanliness in the hotel rooms and in the entire hotel area is very good. The food and drink on offer is delicious and reasonably priced for a 5 star hotel. Thank you for a great stay at this hotel.

Excellent service in a hotel excellent location, but I went to make a maid reservation one day and saw the wrong day attendant consultant value on the hotel's website and said mine was cheaper I did it like this, I didn't even notice the mistake and she didn't care there either the rest is history

The service attitude is very good 👍 It's hygienic and clean, and the environment is beautiful. You don't have to go out to enjoy the sun and the beach. The breakfast is very rich, and the inside and outside courts are very popular.

The room is large, clean and tidy, the service is thoughtful, you can enjoy the sea view and the sea breeze while sitting by the window, it is a very good hotel

The hotel is very well located, on Av. Princesa Isabel, right after the tunnel, right where Leme beach ends and Copacabana beach begins. The service at reception was exceptional, friendly and helpful. Mr. Carlos, who checked me in, was helpful, offering us the possibility to get into the room earlier (1:00 pm, when the time would be 3:00 pm), and stored our bags at reception while we walked around the city waiting for the room to be released. The room I stayed in (a standard twin) was good, not too big, but not too tight either, two wide single beds, with new and clean sheets, but a mattress too soft for my taste (for one night, it wasn't a problem , but spending more nights sleeping on it would be complicated). Smart TV, but it couldn't connect to the internet, so it was limited to cable channels (good selection of movie and series channels). The bathroom is spacious, but the shower stall is tight and the water is not at a constant temperature, you have to keep adjusting it to warmer or colder. The whole room looked as if it was already in need of renovation, and the bathroom even more so, but everything was in good working order. The room I stayed in was a connecting room (end 15) and the noise from the neighbor when using the bathroom was quite loud, nothing that constantly bothered me, but it is something to watch out for; in another room, maybe it was smaller. We didn't use the leisure area on the roof, we just visited it. It's small, and the pool is pretty cramped, but the view is beautiful. We didn't get breakfast either, so I can't comment on the food. Anyway, for the amount I paid and to spend just one night, it was a good option, without luxuries. For a longer stay, perhaps a better room would do, or another hotel.

Massive impressive lobby, but all the seats and armchairs need reupholstering or cleaning, very grubby to sit in. The pool is very small, and the facilities there are quite poor by other hotel in the area. No separate changing rooms or locker room. No showers after gym activities. The bedroom is large, a bit dated in style. No tea or coffee maker, no kettle, no complimentary water, for me, unacceptable in a 5*hotel. The bed is massive but the sheets don’t fit. So we spent twelve nights constantly re making the bed. Very poor sleep as a result. For god sake, make the beds smaller, or the sheets and blankets bigger. Overall we enjoyed our stay, despite these shortcomings. Concierge staff were the most helpful and friendly. Check in staff, not so much. Very cold and aloof.