Hilton Garden Inn Albuquerque North Rio Rancho

Food was good. The service time seemed too early. Breakfast should be included. All the other hotels included it.

Nice lobby with 24 hours coffee and water point. Parking is a bit convoluted but accessible. Convenient location, bathroom is clean and great water pressure.

Nice clean hotel. Located in a quiet nice area. Staff is very attentive and willing to help. They will give a bottle of water as part if the welcoming , at your request Rooms are very clean and have coffee & tea in an individual coffee maker Keurig type. Bathrooms are equipped with enough towels fir 2 people and you can ask fir more if needed There is a Desk also at the rooms in case you would need to work or need it

Beds were horrible. So bad not even close to normal Hilton comfort. Hotel did not gave a well cared for feel. The pool was closed just the day previous without notice and no offer of di/scount to make up for it. We have kids and we’re counting on the pool. All in all not even close to Hilton type service and definitely not worth half of what we paid.

Pillows needs replacement, too thin and lumpy. But overall stay was good, room was clean, lobby smells good. Staffs were friendly and courteous.

James at the check in desk was a joy, his character and customer service as above the rest. He is a valuable employee. Amenities were excellent and I will continue to stay here in the future. Thank you for the excellent hospitality.

We had a room 301. We never heard noise from any other rooms, but this room faces a busy road. Lots of traffic noise late into the evening. I would note that water pressure was fairly low in the shower.

I have stayed here in the past and the building and furnishings are starting to show their age. The caulking in the bathrooms has that old, yellow look and carpets and wall coverings look dated. The staff is certainly nice, but not really exceptional.