Extended Stay America Suites - Albuquerque - Rio Rancho

Beds not even ready

Great place

It was gross. There was a cockroach as soon as we walked up to the front door. When we got in our room and turned the light on we saw a roach run across the table. The carpet was stained, there was mold in the bathroom and the whole place smelled awful. I ended up booking at a different motel for the rest of my trip.

This hotel was not for us at all. The hallways had a bad odor, and the floors looked like they had not been cleaned in quite some time. Once we got into the room, things only got worse. The carpet was stained and dirty, and there was tape placed between the laminate flooring and carpet area. There was dust covering the desk and bathroom fan, the bathtub spout was broken, the bedsheets were torn, and the mattress itself had stains. To top everything off, we found a cockroach in the room. That alone was enough to ensure we would never stay there again. The only positives were that the AC worked well, the fridge and microwave appeared clean, and the location was convenient with restaurants and shops nearby.

Room was ok except for the carpet very dirty. No breakfast even though they advertised. Only coffee in the lobby

The beds were very uncomfortable and the breakfast was coffee and muffins. It was barely continental. The rooms were clean but no ice and not even a foam cup to drink water from.

If your just wanting a cheap room to sleep and shower then this is ok. Dusty room, no hot water (just luke warm), thin walls (can hear the neighbors, small tv (32 inch), no amenities, no ice machine, no drink or snack machine, elecator was down one day, and you had to ring a bell for front desk service. Breakfast was cereal and granola bars which was completely gone by 8am

Bug found in room. Cabinet drawer wouldn’t stay closed until I called front desk about it. Room smelled. Loud. Returned late to hotel to see 5-6 police vehicles outside. Hallways not vacuumed. Low Shower pressure. Could not wait to leave.

I liked absolutely NOTHING about this property. The outside of the hotel looks like a 5 star building but inside was crap. Sink was clogged. Toilet clogged on me and I had to fix it. Bed was uncomfortable, I had to buy an air mattress. Also nobody cleaned my room between days.