Luxury Seaview Rooftop by The First

Very poor communication, did not hear from anyone up until about 5 minutes before checking. We had no where to go with our luggage and ended up paying for someone to watch it so we didn't have to pull it all over. The stairs to the room were very narrow and unsafe especially at night when you could only put a light on at the beginning of the climb so we had to use our cellphone to shine the flashlight in order to see anything! There were ants in the room and mold on the walls. And we get a message at 0905am asking when we were checking out! Very poor customer service!