Guest User
September 8, 2023
This is undoubtedly the worst holiday hotel I have ever visited ! We chose it through the Tour Company who organised our trip, having visited Riva before and knowing it's central location. The hotel itself is so in need of upgrading, the staff are unhelpful, uninterested to the point of rudeness. The only exception was the very nice lady who looked after our room. Breakfast was passable, but the evening dinner experience was nothing short of appaling. Being given a menu sheet each night to choose your meal for the following evening is simply unacceptable, it would take to long to list my grievances regarding the standard of the food. Never in it's wildest dreams is this a 4 Star establishment. Going to Riva - avoid this hotel at all cost, it will spoil your holiday.